Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sherry Wise-Mays

Cartersville,GA

Summary

Highly experienced social services coordinator with over twenty plus years in counseling and case management. Proactive and organized with passionate commitment to first-rate client care. Excellent customer service skills internally and externally; energetic, results-driven, self-motivated, and a team player.

Overview

36
36
years of professional experience

Work History

Center Manager

Tallatoona Head Start
Cartersville, Georgia
09.2016 - Current
  • Ensure program curriculum is fully implemented, lessons plans are followed each day, and that each student's individualized needs are met.
  • Provides orientation to new employees, substitutes and volunteers.
  • Conducts performance evaluations in collaboration with documentation from content area managers.
  • Counsels and provides training opportunities for center level staff to improve job performance.
  • Approves time and attendance, travel and leave request for center employees.
  • Inspects buildings and grounds for cleanliness and any needed repairs.
  • Responsible for reviewing and coordinating applications for eligibility, selection and enrollment of Head Start eligible children.
  • Advocates for program in community, developing key partnerships/collaborations with community that supports program.
  • Works to resolve parent complaints/concerns in timely manner.
  • Organizes center parent committee, conducts parent meetings in conjunction with parent committee president and provides center and program information to parents in timely manner.

Counselor

Bartow County Government/FISS
Cartersville, United States
08.2009 - 09.2018
  • Provided individual counseling services for students with adjustment issues and partnered to facilitate weekly support groups.
  • Counsel family members to assist them in understanding, dealing with, or supporting clients
  • Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
  • Maintained confidentiality of records relating to clients' treatment
  • Implemented and developed core counseling programs to meet each individual's specific and varying needs

Social Services Specialist

Genesis HealthCare
Cartersville, GA
04.2012 - 09.2016
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
  • Completed comprehensive psychosocial assessments for each resident and identified social, emotional, and psychological needs and strengths. Assess each resident for discharge.
  • Participated in development of written interdisciplinary plan of care for each resident that identifies psychological needs/issues of resident, goals to be accomplished for those needs/issues and appropriate social services interventions.
  • Worked with residents, families, and significant others to provide support and information for taking more proactive role in self advocacy to improve quality of life/care for individual residents.
  • Determined needed and relevant interventions based on each client's cognitive abilities and current needs

Clinical Case Manager

Advocates For Children
Cartersville, GA
05.2011 - 05.2012
  • Coordinated referrals, admissions, and discharge services to all clients
  • Identified strengths and needs of individual and families as related to overall plan of intervention
  • Responded to crisis situations and intervened to resolve immediate problems, included shared on-call crisis intervention responsibilities
  • Provided individual and small group counseling
  • Data collection and reporting, charting and maintenance of clients files, record keeping in compliance with regulatory and contract standards
  • Conducted weekly supervision and staff meetings
  • Collaborated with DFCS/DJJ and other community partners
  • Assisted with training and supervision of volunteers and interns as needed.
  • Collaborated with external agencies to meet educational and transitional needs of students
  • Consulted with clinicians to devise and manage ongoing care plans for at-risk patients
  • Managed caseload of 12 children in welfare system to provide comprehensive, community-based care
  • Evaluated treatment plans against individual goals and healthcare standards

Social Services Coordinator

Bartow County Schools/Bartow CrossRoads Academy
Cartersville, GA
11.1995 - 07.2011
  • Coordinated development of individual student and family service plans and coordinated social services as needed.
  • Provided daily individual counseling sessions with students
  • Coordinated parent workshops and parenting classes
  • Collaborated with DFCS/DJJ and other community partners
  • Served as liaisons between students, homes, schools, family services, courts, protective services, doctors, and other contacts, to help students who face problems such as disabilities, abuse, or poverty
  • Referred families to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
  • Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
  • Provided crisis intervention, guidance and supportive counseling to clients
  • Provided group and individual counseling to identify, discuss and resolve problems and issues
  • Visited homes and agencies to provide support and case management services to clients

Education

Masters of Education - Counseling Psychology

Troy State University
Troy Alabama- Hybrid
05.2004

Bachelor of Arts - Psychology

University of West Georgia
Carrollton, GA
05.1991

Skills

  • Social Perceptiveness
  • Active Listening
  • Crisis Management
  • Consistency
  • Motivator
  • Problem-Solving
  • Cultural Awareness
  • Teamwork and Collaboration
  • Interpersonal Communication
  • Flexible and Adaptable
  • Analytical and Critical Thinking

Timeline

Center Manager

Tallatoona Head Start
09.2016 - Current

Social Services Specialist

Genesis HealthCare
04.2012 - 09.2016

Clinical Case Manager

Advocates For Children
05.2011 - 05.2012

Counselor

Bartow County Government/FISS
08.2009 - 09.2018

Social Services Coordinator

Bartow County Schools/Bartow CrossRoads Academy
11.1995 - 07.2011

Masters of Education - Counseling Psychology

Troy State University

Bachelor of Arts - Psychology

University of West Georgia
Sherry Wise-Mays