Highly experienced social services coordinator with over twenty plus years in counseling and case management. Proactive and organized with passionate
commitment to first-rate client care. Excellent customer service skills internally and externally; energetic, results-driven, self-motivated, and a team player.
Overview
36
36
years of professional experience
Work History
Center Manager
Tallatoona Head Start
Cartersville, Georgia
09.2016 - Current
Ensure program curriculum is fully implemented, lessons plans are followed each day, and that each student's individualized needs are met.
Provides orientation to new employees, substitutes and volunteers.
Conducts performance evaluations in collaboration with documentation from content area managers.
Counsels and provides training opportunities for center level staff to improve job performance.
Approves time and attendance, travel and leave request for center employees.
Inspects buildings and grounds for cleanliness and any needed repairs.
Responsible for reviewing and coordinating applications for eligibility, selection and enrollment of Head Start eligible children.
Advocates for program in community, developing key partnerships/collaborations with community that supports program.
Works to resolve parent complaints/concerns in timely manner.
Organizes center parent committee, conducts parent meetings in conjunction with parent committee president and provides center and program information to parents in timely manner.
Counselor
Bartow County Government/FISS
Cartersville, United States
08.2009 - 09.2018
Provided individual counseling services for students with adjustment issues and partnered to facilitate weekly support groups.
Counsel family members to assist them in understanding, dealing with, or supporting clients
Lead group counseling sessions that provide support in such areas as grief, stress, or chemical dependency.
Maintained confidentiality of records relating to clients' treatment
Implemented and developed core counseling programs to meet each individual's specific and varying needs
Social Services Specialist
Genesis HealthCare
Cartersville, GA
04.2012 - 09.2016
Determined needed and relevant interventions based on each client's cognitive abilities and current needs.
Completed comprehensive psychosocial assessments for each resident and identified social, emotional, and psychological needs and strengths. Assess each resident for discharge.
Participated in development of written interdisciplinary plan of care for each resident that identifies psychological needs/issues of resident, goals to be accomplished for those needs/issues and appropriate social services interventions.
Worked with residents, families, and significant others to provide support and information for taking more proactive role in self advocacy to improve quality of life/care for individual residents.
Determined needed and relevant interventions based on each client's cognitive abilities and current needs
Clinical Case Manager
Advocates For Children
Cartersville, GA
05.2011 - 05.2012
Coordinated referrals, admissions, and discharge services to all clients
Identified strengths and needs of individual and families as related to overall plan of intervention
Responded to crisis situations and intervened to resolve immediate problems, included shared on-call crisis intervention responsibilities
Provided individual and small group counseling
Data collection and reporting, charting and maintenance of clients files, record keeping in compliance with regulatory and contract standards
Conducted weekly supervision and staff meetings
Collaborated with DFCS/DJJ and other community partners
Assisted with training and supervision of volunteers and interns as needed.
Collaborated with external agencies to meet educational and transitional needs of students
Consulted with clinicians to devise and manage ongoing care plans for at-risk patients
Managed caseload of 12 children in welfare system to provide comprehensive, community-based care
Evaluated treatment plans against individual goals and healthcare standards
Social Services Coordinator
Bartow County Schools/Bartow CrossRoads Academy
Cartersville, GA
11.1995 - 07.2011
Coordinated development of individual student and family service plans and coordinated social services as needed.
Provided daily individual counseling sessions with students
Coordinated parent workshops and parenting classes
Collaborated with DFCS/DJJ and other community partners
Served as liaisons between students, homes, schools, family services, courts, protective services, doctors, and other contacts, to help students who face problems such as disabilities, abuse, or poverty
Referred families to community resources for services such as job placement, debt counseling, legal aid, housing, medical treatment, or financial assistance, and provide concrete information, such as where to go and how to apply
Consulted with parents, teachers, and other school personnel to determine causes of problems such as truancy and misbehavior, and to implement solutions.
Provided crisis intervention, guidance and supportive counseling to clients
Provided group and individual counseling to identify, discuss and resolve problems and issues
Visited homes and agencies to provide support and case management services to clients