Sherry Ann Charles John
Brooklyn
Summary
Efficient administrative assistant with a solid background in clerical tasks, data entry, and office management. Committed to delivering outstanding support and enhancing communication flow within healthcare environments to ensure optimal service delivery.
Experienced with administrative support, office management, and coordination of daily activities. Utilizes organizational and multitasking abilities to enhance office efficiency. Knowledge of office software and communication tools, ensuring smooth and effective operations.
Professional with administrative expertise and strong focus on operational efficiency. Skilled in scheduling, document management, and customer service. Team-oriented, adaptable, and results-driven. Known for reliability, effective communication, and problem-solving abilities.
Detail-oriented administrative assistant with experience in customer service, data entry and office management.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Office Administrative Assistant
Sleep Well Doc
New York, NY
04.2022 - 09.2025
- Managed scheduling and appointment booking for multiple healthcare providers.
- Maintained patient records using electronic health record (EHR) systems.
- Assisted in daily office operations, ensuring efficient workflow and organization.
- Coordinated communication between patients and medical staff to enhance service delivery.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Completed forms, reports, logs, and records to handle all documentation for human resources quickly.
Intern
Spring Forward
New York, NY
09.2024 - 12.2024
- Analyzed problems and worked with teams to develop solutions.
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Participated in workshops and presentations related to projects to gain knowledge.
Babysitter
Anne Mooney
New York, NY
05.2019 - 03.2020
- Supervised children during daily activities, ensuring safety and engagement.
- Planned and executed age-appropriate educational activities to foster learning and creativity.
- Maintained clear communication with parents regarding children's behavior and development progress.
- Developed routines that promoted consistency and security for children in care.
- Played games, worked on puzzles, and read books to young children.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Prepared healthy, age-appropriate snacks and meals.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
- Taught children to organize toys, wash hands, and share by leading by example.
Education
Medgar Evers College
Brooklyn, NY05-2027
High School Diploma -
George W. Wingate High School
Brooklyn, NY06-1993
Skills
- Data entry
- Verbal communication
- Microsoft office
- Schedule management
- Scheduling appointments
- Billing and invoicing
- Document preparation
- Customer engagement
- Telephone reception
- File management
- Confidentiality handling
- Business correspondence
- Accounting support
- Multitasking and organization
- Microsoft Word
- Administrative support
- Payroll and accounts payable and receivable
- Appointment scheduling
Accomplishments
- Scheduling - Communicated with patients through phone, fax, email and in person to schedule appointments and answer inquiries.
- Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
- Scheduling - Organized technician schedule for customer jobs.
- Technology Proficient - Developed a strong knowledge of hardware and software while keeping abreast of new applications that increased efficiency and productivity for management and clients.
- Data Entry - Reviewed and updated client correspondence files and scheduling database.
Certification
- CPR and First Aid Training - May 2024-May 2026
Timeline
Intern
Spring Forward
09.2024 - 12.2024
Office Administrative Assistant
Sleep Well Doc
04.2022 - 09.2025
Babysitter
Anne Mooney
05.2019 - 03.2020
Medgar Evers College
High School Diploma -
George W. Wingate High School