Sherryl Holland
Summary
To secure a remote Pharmacy Technician, Customer Service Representative position with a well-established organization that leads to a long-lasting relationship.
Overview
23
23
years of professional experience
Work History
Pharmacy Technician
CareerStaff Unlimited
05.2024 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Certified Pharmacy Technician
Common Spirit Health
10.2020 - Current
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Completed paperwork, entering prescription and insurance or billing information into patient profiles.
- Expedited prescription processing by utilizing advanced software systems for data entry and label generation.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Entered and processed patients' prescriptions into internal system.
- Facilitated the procurement process for special order medications to ensure timely delivery for patients in need.
Pharmacy Technician Float
Westway's Staffing Service
10.2018 - Current
- Works at various retail pharmacy sites for a staffing agency
- Entering data such as prescription orders and refills and adding new patient profiles
- Assists the pharmacist to safely and accurately dispense prescription medications
- Mix count and fill prescription medications
- Initiate prior authorizations and bill third party insurances
Certified Pharmacy Technician
VA Puget Sound Hospital
10.2019 - 07.2020
- Ability to work in inpatient and outpatient settings to prepare prescriptions
- Prepared prescription by dispensing them through automation
- Specialized in compounding IV admixture, including chemotherapy agents
- Operated on the phone to answer patients' concerns in-person as well as fulfilling customer service needs
Pharmacy Technician
Swedish Medical Centers
03.2002 - 01.2018
- Consulted regularly with the pharmacy manager for the purpose of expediting the processing of prescriptions
- Communicated frequently with physician's nurses and medical assistants regarding prescription refill/order status
- Worked closely with Pharmacists to safely and accurately dispense medication
- Maintained drug inventory levels by ordering necessary medications and supplies
- Verified patient data and billing information as well as verifying against purchase orders
- Provides guidance, support and advice to patients dealing with complex medical issues
Education
Pharmacy Technician - Pharmacy Technician Program
Clover Park Vocational Technical College
Lakewood, WA01-2000
Skills
- Medical Insurance Claims Processing
- Certified Pharmacy Technician
- Prescription Refill Fulfillment
- Prescription Filling and Labeling
- HIPAA Compliance
- Attention to Detail
Area Of Expertise
- Knowledge of Medical Terminology and Pharmacology
- Follows HIPAA regulations for patient confidentiality
- Expert understanding of Medicare & Medicaid processes
- Competent in insurance billing, prior authorizations as well as handling cash
- Capable of interpreting Verbal & Written RX
- Skilled in Microsoft Office Software
- Managed Data Entry and Electronic Medical Records
- Ability to work in a fast pace environment and under pressure
- Certified in BLS & CPR
Timeline
Pharmacy Technician
CareerStaff Unlimited
05.2024 - Current
Certified Pharmacy Technician
Common Spirit Health
10.2020 - Current
Certified Pharmacy Technician
VA Puget Sound Hospital
10.2019 - 07.2020
Pharmacy Technician Float
Westway's Staffing Service
10.2018 - Current
Pharmacy Technician
Swedish Medical Centers
03.2002 - 01.2018
Pharmacy Technician - Pharmacy Technician Program
Clover Park Vocational Technical College
Similar Profiles
Gary LorenzenGary Lorenzen
Team Leader at CareSave Technologies Dba CareerStaff Unlimited LLC & ShiftMed LLCTeam Leader at CareSave Technologies Dba CareerStaff Unlimited LLC & ShiftMed LLC
ASHLEE CARBAJALASHLEE CARBAJAL
Credentialing Coordinator at CareerStaff UnlimitedCredentialing Coordinator at CareerStaff Unlimited
Brooke McIntoshBrooke McIntosh
Elementary School Nurse at CareerStaff UnlimitedElementary School Nurse at CareerStaff Unlimited
SULAIMAN DAINKEHSULAIMAN DAINKEH
Recruiter/Key Account Manager at CareerStaff UnlimitedRecruiter/Key Account Manager at CareerStaff Unlimited
Joshua De LeonJoshua De Leon
Pharmacy Technician III | Certified Pharmacy Technician (Inpatient) at University of Arkansas Medical SchoolPharmacy Technician III | Certified Pharmacy Technician (Inpatient) at University of Arkansas Medical School