Sheryl Cohen

For the last 30 years I have been a full time parent, spouse, volunteer and coach. Raising four children has provided me with many opportunities to grow in many areas. Time management, budget balancing and conflict resolution, for instance, were more challenging than I experienced in any workplace. Volunteering and coaching have brought me personal fulfillment as well as strengthened my ability to work with people of all ages.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Conducted employee performance evaluations, providing constructive feedback for growth and development.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.

• Maintained appropriate filing of personal and professional documentation.
• Oversaw personal and professional calendars and coordinated appointments for future events.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Improved time management of the executive through effective prioritization and organization of tasks.
• Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
• Aided executive in personal tasks such as scheduling appointments or running errands when needed.
• Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
• Accomplished project deadlines by assisting with task completion whenever required.
• Assisted in the preparation of presentations and reports, contributing to well-informed decision making.
• Facilitated smooth office operations by managing supplies inventory and overseeing maintenance requests.
• Handled incoming mail, bills and invoices and completed appropriate actions.

• Facilitated timely payment of insurance policies for current mortgage holders.

• Evaluated existing mortgages for inadequate insurance protection.

• Obtained necessary insurance for properties classified as vacant or in foreclosure.

•. Delivered comprehensive training programs to enhance employee performance.