Sheryl Cornett
Columbus,OH
Summary
I've been with ODW 17 years all in Customer Service. I've been with the same customer for 9 years.
Worked for myself for 3 years before that.
Worked for American Standard for 8 years in their Special Order Call Center
Overview
17
17
years of professional experience
Work History
CSR
ODW Logistics
Columbus, Ohio
07.2005 - Current
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Responded to customer requests for products, services and company information.
- Trained new personnel regarding company operations, policies and services.
Education
High School Diploma -
Westfall High School
Williamsport, OHSkills
- Customer Account Management
- Courteous with Strong Service Mindset
- Upbeat and Positive Personality
- Data Entry and Maintenance
- Efficient and Detail-Oriented
- Multitasking and Prioritization
- Calm and Professional Under Pressure
My hobbies are my 2 dogs, and Gardening
My hobbies are 2 dogs, and Gardening
Timeline
CSR
ODW Logistics
07.2005 - Current
High School Diploma -
Westfall High School