Sheryl Obermiller
Rowlett
Summary
Dynamic Certified Medical Assistant with experience at Baylor Scott & White Health, excelling in patient education and conflict resolution. Proven ability to enhance workflow processes, leading to increased productivity. Skilled in venipuncture and effective communication, ensuring optimal patient care and seamless coordination with healthcare professionals.
Experienced with patient care and clinical procedures in fast-paced healthcare setting. Utilizes clinical and administrative skills to enhance efficiency and patient satisfaction. Knowledge of effective patient communication and meticulous record-keeping.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Baylor Scott & White Health
09.2017 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Coordinated with other healthcare professionals for patient referrals, ensuring a seamless transition and continuation of care.
- Implemented improvements in workflow processes that led to increased productivity amongst staff members.
- Liaised with patients and addressed inquiries, appointment requests and billing questions.
Education
No Degree - Medical Assistant
Kaplan College
Renton, WA06-2008
EMT - EMS
Huerfano County
Walsenburg, CO03-1999
High School Diploma -
Mesquite High School
Mesquite, TX05-1983
Skills
- HIPAA compliance
- Patient scheduling
- Sterilization techniques
- Inventory and supply management
- Conflict resolution
- Payment collection
- Problem-solving
- Time management
- Attention to detail
- Multitasking and organization
- Triage assessment
- Basic life support
- Team collaboration
- Verbal and written communication
- Patient education
- Telephone etiquette
- Venipuncture expertise
- Immunization administration
- Physician support
Accomplishments
- Recognized for going above and beyond the call of duty.
- Recognized for outstanding dedication to patient care.
- Achieved MPQ champion with a score of 5.0, by completing patient's health maintenance with accuracy and efficiency.
Certification
- CCMA - Certified Clinical Medical Assistant
Timeline
Certified Medical Assistant
Baylor Scott & White Health
09.2017 - Current
No Degree - Medical Assistant
Kaplan College
EMT - EMS
Huerfano County
High School Diploma -
Mesquite High School
Similar Profiles
Tikerah HatcherTikerah Hatcher
PCT/HUC at Baylor Scott & White HealthPCT/HUC at Baylor Scott & White Health
Shemeka ColemanShemeka Coleman
Patient Service Specialist at Baylor Scott & White HealthPatient Service Specialist at Baylor Scott & White Health
Lacy BaldwinLacy Baldwin
Patient Service Specialist II at Baylor Scott & White HealthPatient Service Specialist II at Baylor Scott & White Health