Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sheterra Vincent

Austin

Summary

Energetic and optimistic customer service professional with over 3+ years of professional experience assisting customers in solving complex issues. Discreet and professional business operator with 3+ years of experience providing safe and reliable transportation for high-profile clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Security Officer

Intern-con Security
09.2024 - Current
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Professional Bus Operator

Carey Of Austin
03.2023 - 02.2024
  • Collaborated with dispatchers to quickly resolve route disruptions or delays, minimizing inconvenience to riders.
  • Demonstrated exceptional driving skills in various weather conditions, ensuring passenger safety during adverse situations.
  • Promoted a clean environment by keeping the bus interior tidy and free of debris throughout each shift.
  • Enhanced company reputation for punctuality by maintaining strict adherence to bus schedules.

Bus Driver

MTM Transit
11.2020 - 12.2022
  • Picked up and safely discharged passengers at designated bus stops
  • Provided passengers with excellent customer service and general knowledge regarding bus routes and local attractions
  • Handled resistant or hostile passengers to enforce bus conduct and safety guidelines
  • Reported accidents, incidents, or unusual occurrences to dispatcher
  • Kept vehicle clean, sanitized and well-maintained at all times
  • Responded to emergencies with knowledge of first aid and CPR
  • Assisted elderly and passengers with disabilities, helping to carry baggage and seat each one properly

Education

High School Diploma - undefined

Shoe Maker High School
Killeen, Texas
07.2013

Skills

  • Navigation and road safety
  • Time Management
  • Interpersonal and Communications Skills
  • Problem Solving
  • Critical Thinking

Certification

  • CDL (Class B)
  • Guard card (level 2)

Timeline

Security Officer

Intern-con Security
09.2024 - Current

Professional Bus Operator

Carey Of Austin
03.2023 - 02.2024

Bus Driver

MTM Transit
11.2020 - 12.2022

High School Diploma - undefined

Shoe Maker High School
  • CDL (Class B)
  • Guard card (level 2)
Sheterra Vincent