Shevaun Kammann
Mukilteo,WA
Summary
Dynamic manager with a proven track record at Karvid Partners, excelling in customer service and employee development. Successfully implemented marketing initiatives that boosted client retention and enhanced brand visibility. Skilled in financial management and problem-solving, fostering a high-performing team dedicated to exceptional service and client satisfaction.
Overview
7
7
years of professional experience
Work History
Salon Manager
Karvid Partners
03.2025 - 12.2025
- Managed daily salon operations to ensure smooth workflow and exceptional customer service.
- Managed inventory, ensuring adequate stock levels of products and supplies.
- Trained new staff on salon procedures, promoting consistency in service quality and client interactions.
- Implemented promotional campaigns to increase client retention and attract new customers.
- Monitored financial transactions, maintaining accurate records of sales and expenses for reporting purposes.
- Resolved customer inquiries and concerns promptly to foster a positive shopping experience.
- Collaborated with suppliers to negotiate favorable terms for product purchases, enhancing cost efficiency.
- Optimized work shifts, managed staff schedules, and ensured adequate coverage during peak hours to maintain exceptional customer service levels.
- Controlled inventory by tracking expenses, purchases, and shelf stock.
- Provided staff coaching, mentoring, and consultation to enhance performance and professional development.
- Stayed current with industry trends by attending conferences, workshops, and trade shows – applying new knowledge to enhance services offered at the salon.
- Oversaw staff recruitment efforts to ensure a diverse team of talented professionals was assembled for the salon''s success.
Senior Stylist
Salon 8
08.2024 - 03.2025
- Delivered exceptional hair styling and coloring services, enhancing client satisfaction and loyalty.
- Collaborated with team members to create innovative hairstyle techniques and trends.
- Mentored junior stylists in advanced styling techniques and customer service best practices.
- Evaluated client needs through consultations, providing personalized recommendations for styles and treatments.
- Represented Salon by providing hairstyles at events and fashion shows
Stylist
Sports Clips
03.2024 - 08.2024
- Delivered exceptional customer service to enhance client satisfaction and loyalty.
- Executed a variety of haircut styles tailored to individual client preferences.
- Maintained cleanliness and organization of workstations to ensure operational efficiency.
- Assisted in training new stylists on company standards and techniques.
Salon Owner
Shevaun’s Studio Salon
02.2019 - 02.2024
- Developed and implemented innovative marketing strategies to enhance brand visibility and attract new clientele.
- Oversaw daily salon operations, ensuring high-quality service and client satisfaction through effective team management.
- Trained and mentored junior stylists, promoting skill development and adherence to best practices in hair care.
- Managed inventory control processes, optimizing product selection to meet customer demands while minimizing costs.
Education
Cosmetology License - Cosmetology
Gene Juarez Academy
Mt. Lake Terrace12-2017
Bachelor of Arts - Business
Western Washington University
Bellingham, WA08-2014
Associate of Arts - Business
Edmonds Community College
Lynnwood, WA08-2012
Skills
- Customer service
- Employee development
- Decision-making skills
- Problem-solving skills
- Training staff
- Scheduling
- Client relations
- Business development
- Marketing initiatives
- Financial management
- Task delegation
- Recruitment and hiring
Languages
German
Native or Bilingual
French
Limited Working
English
Native or Bilingual
Timeline
Salon Manager
Karvid Partners
03.2025 - 12.2025
Senior Stylist
Salon 8
08.2024 - 03.2025
Stylist
Sports Clips
03.2024 - 08.2024
Salon Owner
Shevaun’s Studio Salon
02.2019 - 02.2024
Cosmetology License - Cosmetology
Gene Juarez Academy
Bachelor of Arts - Business
Western Washington University
Associate of Arts - Business
Edmonds Community College