Sheyenne Hoover
Red Lion,PA
Summary
Dedicated Medical Assistant skilled in streamlining processes and fostering patient trust through effective communication. Experienced in managing medical records and ensuring compliance, ready to contribute to quality patient care and clinic efficiency.
Overview
7
7
years of professional experience
Work History
Medical Assistant
WellSpan Medical Group
Red Lion, PA
08.2021 - Current
- Collaborated with multidisciplinary teams to streamline processes for improved patient care delivery.
- Monitored inventory levels of medical supplies, facilitating timely replenishment for operational continuity.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Collected and documented patient medical information such as blood pressure and weight.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
- Explained procedures to patients to reduce anxieties and increase patient cooperation.
- Supported duties for diagnostic and technical treatment procedures, such as setting up and operating special medical equipment and apparatus.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Medical Assistant
WellSpan Medical Group
Shrewsbury, PA
05.2019 - 07.2020
- Assisted with patient intake, ensuring accurate collection of medical histories and vital signs.
- Coordinated scheduling of appointments, optimizing patient flow and clinic efficiency.
- Supported healthcare team by preparing examination rooms and sterilizing instruments.
- Administered injections and conducted basic laboratory tests under physician supervision.
- Managed electronic health records, ensuring timely updates and confidentiality of patient information.
- Educated patients on treatment plans and medication instructions to enhance compliance.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
Education
Associate of Science -
YTI Career Institute
York, PA05-2019
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital signs monitoring
- Direct patient care
- Clinical documentation
- CPR
- Electronic medical records
- Immunization administration
- Specimens collection and processing
- Laboratory specimen collection
- Sterilization techniques
- First aid
- Equipment sterilization
- Sterile technique
- Simple dressings
- Prioritizing stat orders
- Diagnostic procedures
- Specimen labeling
- Critical thinking
- Computer skills
- Time management
Timeline
Medical Assistant
WellSpan Medical Group
08.2021 - Current
Medical Assistant
WellSpan Medical Group
05.2019 - 07.2020
Associate of Science -
YTI Career Institute