Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sheyenne Reid

Brooklyn

Summary

Medical billing professional with extensive experience in managing patient billing processes and ensuring timely claim submissions. Known for strong collaboration within teams and delivering reliable outcomes. Possesses deep knowledge of coding standards and insurance guidelines, coupled with client-focused approach.

Overview

8
8
years of professional experience

Work History

Medical Billing Specialist

Mount Sanai Hospital
09.2021 - Current
  • Process over 400 claims monthly using Epic billing systems
  • Verify patient insurance coverage and obtain necessary pre-authorizations
  • Collaborate with providers to correct coding errors and resubmit claims
  • Ensure all billing activities are compliant with HIPAA insurance guidelines
  • Manage patient accounts and resolve billing inquiries via email/phone including rebilling and correct rejected claims
  • Support lead billers by entering patient data and verifying insurance
  • Manage appeals and correct claims with missing or incorrect modifiers
  • Track denials and implement a 3-day follow-up policy
  • Communicate with insurance reps and patients to clarify EOB discrepancies

Front Desk Administrative Assistant

Northwell Health
10.2017 - 09.2021
  • Greeted and checked-in up to 50+ patients per day ensuring prompt service during high-volume hours
  • Enhanced customer satisfaction by providing efficient and professional front desk support
  • Answered a multi-phone line system and triaged calls
  • Helped coordinate referrals and faxed medical documentation
  • Scheduled follow-up appointments and managed physicians’ calendars
  • Managed appointment reminders via phone and email
  • Verified insurance eligibility and obtained pre-authorizations
  • Collected co-pays and prepared daily deposit reports
  • Assisted patients with intake forms, test results and procedure prep instructions
  • Facilitated smooth check-in and check-out processes for visitors, ensuring a positive experience.

Education

Bachelor of Science - Criminal Justice

Farmingdale State College
Farmingdale, NY
12.2016

Skills

  • Microsoft Office Suite
  • Epic Systems
  • Soarian Healthcare
  • Allscripts Software
  • Eagle Technology
  • Sunrise Clinical Manager

Timeline

Medical Billing Specialist

Mount Sanai Hospital
09.2021 - Current

Front Desk Administrative Assistant

Northwell Health
10.2017 - 09.2021

Bachelor of Science - Criminal Justice

Farmingdale State College

Similar Profiles

CREATE PROFILE