Sheyenne Wessels
Poplar Bluff,MO
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Customer Service Cashier
Vape Cape Vape Shops
06.2023 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
Front Desk Receptionist
Econo Lodge Hotel
06.2023 - Current
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Collected room deposits, fees, and payments.
Manager
Econo Lodge Hotel
05.2022 - 01.2023
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Team Lead
Walmart
09.2020 - 05.2022
- Trained new team members by relaying information on company procedures and safety requirements.
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
- Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
- Coached team members in techniques necessary to complete job tasks.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
Education
High School Diploma -
Twin Rivers High School
Broseley, MO05.2020
Skills
- Customer Service
- Customer Satisfaction
- Reliability and punctuality
- Patience and composure
- Problem-Solving
- Honest and Dependable
- Adaptable and Flexible
- Cleaning and sanitizing
Timeline
Customer Service Cashier
Vape Cape Vape Shops
06.2023 - Current
Front Desk Receptionist
Econo Lodge Hotel
06.2023 - Current
Manager
Econo Lodge Hotel
05.2022 - 01.2023
Team Lead
Walmart
09.2020 - 05.2022
High School Diploma -
Twin Rivers High School
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