Sheyla Echemendia Romeo
Miami Beach,FL
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Ill Boloñese. Proven ability to enhance guest engagement and efficiently manage cash handling, ensuring a seamless dining experience. Recognized for resolving customer concerns swiftly, fostering positive relationships and a welcoming atmosphere.
Overview
2
2
years of professional experience
Work History
Server
Ill Boloñese
Miami Beach, FL
06.2025 - Current
- Assisted customers with menu selections and provided recommendations based on dietary preferences.
- Processed customer orders efficiently using point-of-sale system.
- Served food and beverages promptly with focused attention to customer needs.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
Restaurant Hostess
Vida Y Estilo
Miami Beach, FL
03.2024 - 06.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Managed reservation system, optimizing table turnover and guest flow.
- Assisted in training new staff on customer service standards and procedures.
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Server
Ill Boloñese
06.2025 - Current
Restaurant Hostess
Vida Y Estilo
03.2024 - 06.2025