Shiaera Curinton
Stockbridge,GA
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
2
2
years of professional experience
Work History
Cashier Lead
Bath & Body Works
06.2021 - Current
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Assisted customers by answering questions and fulfilling requests.
- Maintained stock to meet expected customer demand.
- Educated employees on register use, merchandising, and customer service.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
- Processed both cash and card purchases and returns.
- Alleviated customer service needs with policy-appropriate solutions.
- Evaluated presentation of checkout lanes and kept team members on top of cleaning tasks when necessary.
- Helped customers complete purchases, locate items, and join reward programs.
- Mentored new team members on POS system operation, customer service strategies, and sales goals.
- Received and processed customer payments.
- Resolved escalated customer disputes with special actions such as discounts.
Education
No Degree - Psychology And Human Services
Clayton State University
Morrow, GA12.2024
Skills
- Sales Expertise
- Money Transfer Systems
- Stocking and Replenishing
- Teaching Pedagogy
- Sales Goals
- Customer Service
- Product Knowledge
- Signage Updates
Timeline
Cashier Lead
Bath & Body Works
06.2021 - Current
No Degree - Psychology And Human Services
Clayton State University