Summary
Education
Skills
Timeline
Work History
Overview
SalesAssociate

Shianna Sampson

Mobile,AL

Summary

Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Education

Business Administration And Management

Virgina College
Mobile, AL
12.2018

Skills

  • Payment Processing
  • Business Development
  • Sales Development
  • Upselling
  • Customer Service
  • Systems Analysis
  • Network Diagnostics
  • Cash Handling
  • Product Upselling
  • Tech-Savvy
  • Telephone Skills
  • Professionalism

Timeline

Sales Associate

Metro Pcs
09.2020 - 07.2021

Technical Support Representative

Kelly Services
11.2019 - 06.2020

Fast Food Crew Member

McDonalds
04.2016 - 10.2019

Business Administration And Management

Virgina College

Work History

Sales Associate

Metro Pcs
09.2020 - 07.2021
  • Organized racks and shelves to maintain store visual appeal, engage with over 40 customers daily, and promote specific merchandise.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Delivered scripted sales pitch to potential customers, adjusting pitch to meet needs of specific individuals and businesses.

Technical Support Representative

Kelly Services
11.2019 - 06.2020
  • Assisted customers in identifying issues and explained solutions to restore service and functionality.
  • Documented support interactions for future reference.
  • Used ticketing systems to manage and process support actions and requests.
  • Managed high levels of call flow with over 30 calls daily and responded to technical support needs.

Fast Food Crew Member

McDonalds
04.2016 - 10.2019
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Worked well with teammates and accepted coaching from management team.

Overview

5
5
years of professional experience

Similar Profiles

CREATE PROFILE
Shianna Sampson