Summary
Overview
Work History
Education
Skills
Languages
Certification
All the window curtains with Motorized. And television technology
Timeline
Generic

Shiju Munderi

Doha,Kerala

Summary

Dynamic Supervisor at Eurosystems / Shademat with a proven track record in enhancing operational efficiency and customer satisfaction. Expert in employee training and quality control, I successfully implemented process improvements that boosted productivity and fostered a motivated team environment. Committed to safety compliance and effective workflow management, I excel in driving team success.

Overview

16
16
years of professional experience
2002
2002
years of post-secondary education
1
1
Certification

Work History

Supervisor

Eurosystems / Shademat
Doha, Qatar
03.2010 - Current
  • Supervised daily operations to ensure efficient workflow and compliance with safety standards.
  • Trained staff on operational procedures and best practices for quality control.
  • Coordinated inventory management to maintain optimal stock levels and reduce waste.
  • Trained new employees on company policies and procedures.
  • Participated in recruitment efforts by interviewing prospective candidates for open positions.
  • Created new strategies for improving customer service standards within the organization.
  • Ensured compliance with workplace safety regulations by providing training sessions for all staff members.
  • Collaborated with other departments to coordinate workflow processes between teams.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Complied with company policies, objectives and communication goals.
  • Monitored employee productivity to provide constructive feedback and coaching.
  • Resolved customer complaints in a timely manner while ensuring customer satisfaction.
  • Directed and supervised team of 15 employees in daily operations.
  • Managed scheduling of staff shifts to ensure adequate coverage during peak times.
  • Facilitated communication between departments to streamline operations and address issues promptly.
  • Implemented process improvements to enhance productivity and minimize delays.
  • Conducted regular performance evaluations to provide feedback and support team development.

Education

Chovva Higher Secondary School
Kannur, Kerala

Skills

  • Employee training
  • Quality control
  • Inventory management
  • Safety compliance
  • Workflow coordination
  • Operations management
  • Customer service
  • Documentation and reporting
  • Safety protocols
  • Task delegation
  • Process monitoring and improvement
  • Risk management
  • Training and mentoring
  • Industrial hygiene
  • Negotiation
  • Employee development
  • Employee motivation
  • Workflow management
  • Public speaking

Languages

Malayalam.Tamil. English .Hindi
First Language
English
Beginner (A1)
A1

Certification

Eurosystems and Shademat

All the window curtains with Motorized. And television technology

Seven years work at kerala television technology

Eleven years in qatar Eurosystems foreman

Two years shademat furnishing and trading .supervisor and project coordinator.

Timeline

Supervisor

Eurosystems / Shademat
03.2010 - Current

Chovva Higher Secondary School
Shiju Munderi