Summary
Overview
Work History
Education
Skills
Timeline
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Shilea Curtis

JACKSONVILLE,FL

Summary

Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Cricket Wireless
Jacksonville, FL
08.2019 - 09.2023
  • Maintained a high level of customer service at all times when dealing with clients or customers regarding their transactions or inquiries.
  • Monitored inventory levels, restocked items as needed, and kept records of all sales.
  • Identified needs of customers promptly and efficiently.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.

Guest Service Representative

Vanderbilt Medical Center
Nashville, TN
03.2019 - 08.2019
  • Transported patients throughout the hospital.

Laundry Attendant

AC Hotel
Nashville, TN
01.2019 - 03.2019
  • Monitored washing machine cycles to ensure proper treatment of fabrics.
  • Sorted and distributed clean linens, towels, and other items to designated areas.
  • Assisted with the grand opening of the first three hotels in one location.

Companion Caregiver

Comfort Keepers Home Care
Nashville, TN
12.2018 - 02.2019
  • Provided transportation for clients to attend religious services or other events.
  • Maintained a clean, safe environment for clients by performing light housekeeping tasks such as laundry, vacuuming, dusting.
  • Monitored vital signs such as blood pressure and temperature when needed.
  • Cared for pets belonging to the elderly client if needed.
  • Provided companionship and emotional support to elderly clients in their homes.
  • Performed grocery shopping for clients according to their dietary requirements.
  • Accompanied clients on walks outdoors for exercise and fresh air.
  • Took part in community-based activities with the elderly client in order to increase social interaction opportunities.

Education

High School Diploma -

East Literature Magnet Highschool
Nashville, TN
05-2002

Skills

  • Sales monitoring
  • Task Delegation
  • Product and service knowledge
  • Staff Supervision
  • Policy Enforcement
  • Sales Reporting
  • Team motivation
  • Marketing tactics
  • Employee engagement
  • Retail Operations
  • Money Handling
  • Customer Service

Timeline

Assistant Manager

Cricket Wireless
08.2019 - 09.2023

Guest Service Representative

Vanderbilt Medical Center
03.2019 - 08.2019

Laundry Attendant

AC Hotel
01.2019 - 03.2019

Companion Caregiver

Comfort Keepers Home Care
12.2018 - 02.2019

High School Diploma -

East Literature Magnet Highschool

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Shilea Curtis