Shimul Nath
Software Engineer
Cambridge,MA
Summary
Highly motivated Retail Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market. Consistently recognized for sales performance and excellence in customer service.
Overview
1
1
year of post-secondary education
4
4
years of professional experience
Work History
Sales Associate
H&M
Newbury, MA
10.2019 - Current
- Maintained customer satisfaction with quick and professional handling of product returns.
- Trained and developed new sales team associates in products, selling techniques and company procedures.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
Lifeguard
American Red Cross, Latin
Cambridge, MA
07.2018 - 07.2020
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Complied with pool policies and procedures and offered suggestions to staff to maximize safety awareness.
Sales Associate
Gap, Harvard Square
Cambridge, MA
06.2019 - 10.2019
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
Education
Bachelor of Science - Computer Science And Programming
University of Massachusetts - Boston
Boston, MA 09.2020 - Current
Skills
Cash register operation
Timeline
Bachelor of Science - Computer Science And Programming
University of Massachusetts - Boston
09.2020 - Current
Sales Associate
H&M
10.2019 - Current
Sales Associate
Gap, Harvard Square
06.2019 - 10.2019
Lifeguard
American Red Cross, Latin
07.2018 - 07.2020
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