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Detail-oriented professional with over five years of experience supporting clients, managing accurate records, and delivering high-quality service in fast-paced, regulated environments. Demonstrated expertise in data entry, documentation management, and navigating multiple computer systems while maintaining accuracy, confidentiality, and compliance with established standards. Recognized for strong analytical thinking, clear communication, and the ability to assess client needs, resolve issues efficiently, and deliver consistent, service-driven solutions that support operational efficiency and long-term customer retention.

Compassionate and detail-oriented professional with extensive experience in patient care and medication administration. Committed to maintaining accurate records while delivering empathetic support to patients and their families.

Dynamic professional with a proven track record at Datavant, excelling in data integrity and compliance. Skilled in Microsoft Office and effective communication, I have enhanced operational efficiency and accuracy in medical record processing. My strong organizational skills and adaptability have consistently driven team success and improved service quality.

Experienced fine dining server with a proven ability to excel in high-volume environments serving 1,000+ covers per day. Known for delivering elevated tableside service, consistently ranking top in sales through strategic upselling and strong product knowledge. Skilled in managing large sections and parties, building lasting relationships with regular guests, and communicating effectively with kitchen and front-of-house teams. Recognized for reliability, teamwork, and maintaining exceptional service standards in fast-paced settings.

AI Automation & QA Leader with expertise in architecting intelligent test automation frameworks, hands-on experience in n8n and Gen AI tools, and a proven record building data-driven quality solutions at enterprise scale. Drove >3000% efficiency gains through process automation, integrated cloud analytics, and delivered measurable impact on product reliability. Recognized for bridging technical vision to results through leadership, rapid prototyping, and stakeholder partnership.

Dynamic and detail-oriented Stylist with experience at Moxie Beauty Bar, excelling in personalized consultations and hair styling techniques. Proven ability to enhance customer service through effective communication and product knowledge, while maintaining an organized workspace. Committed to continuous improvement and collaboration to achieve team goals

Biomedical Science researcher with hands-on experience in molecular biology, RNAscope, cryosectioning, with experience in molecular biology, RNAscope, and cryosectioning, contributing to projects examining molecular pathways that regulate neuronal and metabolic function. I approach my work with precision, teamwork, and genuine enthusiasm for scientific problem-solving. Driven by curiosity, I am dedicated to advancing impactful research and pursuing further graduate training.

Accomplished Operations and Healthcare Leader with over 13 years of experience in hospital and physician practice settings. Expertise includes Customer Service, Medical Record Management, and Process Improvement, driving operational efficiency and team collaboration. Proven ability to utilize Strategic Planning to streamline operations and enhance productivity, while maintaining high performance standards.

Goal oriented and hardworking individual looking for a career change to provide and protect information.

Collaborative, strategic, and solution-oriented HIM Professional seeking a Director position that affords the opportunity to contribute to the success of the organization, by utilizing advance technology, education, and experiences while providing a growth opportunity.

Shinice Lezama

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Health Information Operations

Healthcare Customer Service Representative

Customer Service Representative

Education

High School Diploma -

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Health Information Operations

Healthcare Customer Service Representative

Customer Service Representative

High School Diploma -

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