Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shiona Krotzer

Mora,MN

Summary

Motivated Team Lead possessing excellent leadership and planning abilities. Focused on delivering high-quality products on tight schedules. Monitors, trains and encourages employees to improve skills and meet demanding targets. History of successfully developing and managing strong teams through proactive training and issue management.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Health and Safety Coordinator

Burnett Dairy
Grantsburg, WI
01.2025 - Current
  • Conducted risk assessments to identify potential health and safety issues in the workplace.
  • Collaborated with other departments to develop strategies for minimizing workplace injuries and illnesses.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Inspected or evaluated workplace environments, equipment or practices to verify compliance with safety standards and government regulations.

Manufacturing Specialist

Nortech Sytems
Milaca, MN
06.2020 - 10.2024
  • Responded quickly to employee complaints related to unsafe working conditions.
  • Provided ongoing training for employees on safety topics such as hazard identification, fire prevention, ergonomics.
  • Audited internal processes related to health and safety regulations on a regular basis.
  • Provided guidance on proper use of personal protective equipment.
  • Reviewed job descriptions to identify potential hazards associated with each role.
  • Conducted regular safety inspections of all work areas to ensure compliance with OSHA regulations.
  • Investigated potential hazards and risks associated with new projects or activities.
  • Trained staff on how to safely operate machinery and equipment.
  • Assisted in developing emergency preparedness plans in case of a disaster or hazardous situation.
  • Conducted risk assessments to identify potential health and safety issues in the workplace.
  • Communicated regularly with management about any changes or updates to safety protocols.
  • Collaborated with other departments to develop strategies for minimizing workplace injuries and illnesses.
  • Created detailed reports on any accidents or incidents that occurred in the workplace.
  • Developed, implemented and monitored safety policies and procedures for the company.
  • Maintained records of all health and safety trainings conducted throughout the year.
  • Trained new employees in proper safety procedures to minimize accidents with proper behaviors.
  • Maintained and updated emergency response plans or procedures.
  • Maintained up-to-date records of trainee progress and provided regular updates to management team.
  • Recommended changes or improvements in existing training processes as needed.
  • Adapted teaching methods according to the needs of individual learners or groups.
  • Created multimedia presentations with PowerPoint and video conferencing tools.
  • Provided feedback on employee performance based on observed results during training sessions.
  • Documented all training activities including attendance records, feedback forms, surveys.
  • Conducted onboarding sessions to orientate new staff members about company policies and procedures.
  • Resolved any issues raised by participants during the training session in a timely manner.
  • Designed and developed training materials for new employees in the organization.
  • Trained newly hired top talent to fill key positions and maximize productivity.
  • Explained goals and expectations required of trainees.
  • Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
  • Created and offered additional materials to enhance training.
  • Obtained and organized manuals, guides and visual materials for development and training purposes.

Lead

Nortech Systems Inc
Milaca, MN
03.2016 - 06.2020
  • Delegated daily tasks to optimize team productivity and resource management.
  • Monitored progress and enforced deadlines to ensure project completion.
  • Fostered positive employee relationships through effective communication and coaching.
  • Documented production levels and incidents to keep management informed of operations.
  • Integrated process improvements to enhance workflow efficiency.
  • Organized incoming work orders to streamline team processes and adapt to demands.
  • Developed and monitored weekly schedules to align staffing with production goals.
  • Implemented policies and procedures to boost retention rates and improve customer satisfaction.

Supervisor of Factory Operations

Heggies Pizza
Milaca, MN
03.2013 - 03.2016
  • Examined final products for conformance with quality and design standards.
  • Set up and tended equipment with machine operators to complete runs.
  • Attended training sessions to improve machine operation skills.
  • Sorted and packaged products to prepare for processing or shipment.
  • Troubleshot equipment problems to repair or report diagnostics.
  • Repaired and calibrated equipment and machinery to maintain functionality.
  • Trained, mentored and supported high-performing team, providing regular performance review, feedback and coaching in deficient areas.
  • Delegated tasks to multiple employees while maintaining efficient workplace.
  • Trained, developed and counseled employees to develop high performing team.

Warehouse Manager

Everfresh Foods
Minneapolis, MN
08.2000 - 03.2013
  • Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
  • Established and maintained good relations with customers, vendors and transport companies.
  • Provided information to shipping and receiving personnel regarding inventory stock.
  • Generated warehouse shipping documents, packing lists and invoices.
  • Managed warehouse system updates to increase productivity and reduce errors.
  • Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries.
  • Employed first-in first-out protocols to reduce waste.

Packer Operator

Everfresh Foods
Minneapolis, MN
05.1998 - 08.2000
  • Packed merchandise into boxes and containers in preparation for safe shipment.
  • Arranged items on pallets according to size and weight.
  • Assembled cartons, crates and containers to prepare for shipping.
  • Used tools, sprayers and cleaning solutions to disinfect work areas.
  • Operated hand trucks, pallet jacks and forklifts to move materials.
  • Conducted product cycle counts and inputted corrections to warehouse inventory system.
  • Cleared machine jams to reset malfunctions for production line.
  • Applied labels and transferred products to final shipping area with smooth and consistent flow focused on synchronizing operations and meeting timetables.
  • Removed finished products from machines and separated rejected items based on standard grading qualifications.
  • Maintained optimal production schedules by safely and quickly operating packaging machinery of various types and at various stages of production lines.
  • Cleaned and removed damaged or otherwise inferior materials from supplies to prepare raw products for processing.
  • Assembled cartons and applied pads to crate to prepare for product packing.
  • Secured finished packaged items for shipment by hand tying, sewing, gluing, stapling or attaching fasteners to boxes.

Education

GED -

Spring Lake Park Senior High School
Spring Lake Park, MN
10.2007

Skills

  • Lead generation
  • Product and service management
  • Continuous improvements
  • Product knowledge
  • Excellent communication skills
  • Medical device products and services

Certification

  • OSHA 30 Hour Outreach Training Program- General Industry
  • WCMA TRAIN THE SAFETY TRAINER COURSE

Timeline

Health and Safety Coordinator

Burnett Dairy
01.2025 - Current

Manufacturing Specialist

Nortech Sytems
06.2020 - 10.2024

Lead

Nortech Systems Inc
03.2016 - 06.2020

Supervisor of Factory Operations

Heggies Pizza
03.2013 - 03.2016

Warehouse Manager

Everfresh Foods
08.2000 - 03.2013

Packer Operator

Everfresh Foods
05.1998 - 08.2000

GED -

Spring Lake Park Senior High School

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