Shiquetta Jones
Augusta,GA
Summary
Board-certified Pharmacy Technician excited to bring several years of experience to growing team. Well-versed in all elements of medication dispensing, regulatory compliance, and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
15
15
years of professional experience
Work History
Certified Pharmacy Technician
Walmart Pharmacy
Augusta, GA
09.2014 - Current
- Received and verified daily incoming drug inventories, reported discrepancies, and logged items into inventory system.
- Answered questions from customers regarding insurance coverage eligibility requirements.
- Maintained pharmacy inventory by restocking shelves with medications and supplies.
- Received verbal prescriptions from physicians or nurse practitioners via telephone, fax or electronic means.
- Administered flu shots and other vaccinations as certified and in accordance with pharmacy regulations.
- Managed medication inventory, including ordering and restocking medications as necessary.
- Provided exceptional customer service, addressing patient questions and concerns with empathy.
- Processed and filled prescriptions accurately for diverse patient needs.
- Assisted pharmacists in medication therapy management and patient consultations.
- Trained new pharmacy technicians on operational procedures and best practices.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
Certified Pharmacy Technician (inpatient)
Augusta University Medical Center
Augusta, Georgia
07.2020 - 05.2022
- Omnicell
- Managed bulk inventory processes
- Processed and filled prescriptions accurately
- Dispensed medications accurately to patients in accordance with prescriptions.
- Provided customer service by answering patient inquiries regarding medication usage.
- Educated patients on medication administration and side effects as needed.
- Managed inventories, rotated stock, removed expired, or damaged drug products and resolved discrepancies in drug counts.
- Assisted pharmacists in preparing prescriptions for filling, including counting tablets and labeling bottles.
- Performed administrative duties such as filing, data entry, answering phones.
- Ensured compliance with safety regulations and pharmacy policies during operations.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Sales Associate
Belk
Greenwood, South Carolina
03.2013 - 10.2015
- Assisted customers in product selection and provided personalized service.
- Processed transactions accurately using point-of-sale systems.
- Maintained store displays and ensured merchandise was well-stocked and organized.
- Participated in promotional events to drive sales and engage customers.
- Restocked shelves as needed to ensure sufficient inventory levels.
- Processed transactions using a point-of-sale system.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
Production / Packer
Covidien
Greenwood, South Carolina
01.2012 - 01.2013
- Inspect packed items for defects and ensure compliance with safety regulations.
- Operate packaging machinery to ensure efficient production workflow.
- Loaded and unloaded items from conveyor belt onto pallets or boxes.
- Examined daily production schedule to identify adequate numbers of boxes, bags and stickers to prepare for use in machinery or manual application.
- Prepared shipping documents such as packing slips, bills of lading.
- Checked production quality to verify product compliance with company standards and correct box selection and labeling.
Education
Certified Clinical Medical Assistant - Medca Certification
Breathe Of Life Training
Martinez, GeorgiaPharmacy Tech Program - CPhT
Piedmont Technical College
Greenwood, South CarolinaAdministrative Office Assistant -
Piedmont Technical College
Greenwood, South CarolinaSkills
- Customer Service
- Medical Terminology
- Input Accuracy
- Venipuncture
- Multi-tasking
- Computer Technology
- BLS Training
- Inventory management
- Medication dispensing
- Prescription filling
- Healthcare compliance
- Multitasking and organization
- Stocking medications
- Patient confidentiality
- FDA and HIPAA compliance
- Prescription verification
- Data entry / Record Management
- Pharmacy and customer records management
- Prescription management
- Insurance confirmation
- Prior authorization
- BLS
Timeline
Certified Pharmacy Technician (inpatient)
Augusta University Medical Center
07.2020 - 05.2022
Certified Pharmacy Technician
Walmart Pharmacy
09.2014 - Current
Sales Associate
Belk
03.2013 - 10.2015
Production / Packer
Covidien
01.2012 - 01.2013
Certified Clinical Medical Assistant - Medca Certification
Breathe Of Life Training
Pharmacy Tech Program - CPhT
Piedmont Technical College
Administrative Office Assistant -
Piedmont Technical College