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SHIQUIATA BANKS
Murphysboro,IL
Summary
Results-oriented professional skilled in team leadership, conflict management, and problem-solving. Experienced in resolving employee challenges and customer issues while effectively managing inventory and delegating tasks. Proven ability to coordinate schedules and oversee operational duties, ensuring efficiency and high-quality service delivery.
Overview
15
15
years of professional experience
Work History
Shift Supervisor
CVS pharmacy
Belleville, IL
06.2024 - Current
- Counted drawers and followed proper daily cash handling procedures.
- Responded to all customer concerns or issues promptly and professionally.
- Managed inventory levels and ordered supplies according to company systems and guidelines to minimize loss.
- Executed cash management duties with POS and shift reports.
- Planned and supervised job task assignments, upholding quality standards.
- Identified and resolved conflicts between workers to promote teamwork.
- Motivated employees through team-building activities to enhance collaboration and performance.
- Resolved customer complaints to maintain positive relationships.
- Assigned specific tasks to team members based on their strengths. to employees based on their skills and abilities.
- Conducted cash handling procedures, such as counting registers and making deposits.
- Coordinated with vendors to ensure timely product deliveries and maintain stock levels.
- Delegated tasks to encourage teamwork during shifts and comply with company standards.
- Scheduled employee breaks according to labor laws and company policy.
- Managed team members during shifts to ensure effective collaboration. during shift to ensure smooth operations.
- Trained new staff members on job duties and company policies.
- Maintained safety standards by conducting inspections and addressing hazards promptly.
- Fostered positive work environment through team-building activities and motivational techniques.
Material Handler
Blackfish Federal
St Louis, Missouri
10.2023 - Current
- Loaded, unloaded, and staged federal supply shipments for Blackfish Federal operations.
- Trained team members on register procedures, customer service, and store policies.
- Cleaned datasets using Excel, SQL, and data validation rules.
- Built dashboards for leadership review and operational planning.
- Interpreted trends from sales, finance, and customer records.
- Documented data processes and maintained analysis standards.
- Worked with internal teams to understand business needs and changing strategies.
- Maintained cleanliness of work area according to company standards. by following company guidelines for organization.
Mail Handler
United States Postal Services
Indianapolis, Marin
06.2020 - 06.2024
- Unloaded mail trucks, ensuring all items were accounted for and properly stored in facility.
- Weighed, wrapped and loaded completed mail skids.
- Completed accurate sorting of over [Number] pieces of mail each day with use of both manual and machine-assisted methods.
- Operated various mail processing machines, including postage meters, envelope openers, and sorting equipment.
- Backed up operators with running high-volume sorting machinery.
- Ensured compliance with postal regulations regarding size limits, prohibited items, hazardous materials handling procedures while processing both inbound and outbound shipments.
- Managed returned or undeliverable mail by researching addresses and notifying customers of issues.
- Managed returned or undeliverable mail by researching addresses and forwarding information.
- Prepared for shipments by building boxes for deliveries.
- Kept workspaces clean by regularly picking up discarded materials, missed mail and trash.
- Conducted regular inventory checks of supplies such as envelopes, stamps, labels, and packaging materials; ordered additional items when needed.
- Handled mail sacks weighing as much as [Number] pounds, including hanging, pulling and piling full bags.
Warehouse Packer
Home depot
Plainfield, Indiana
03.2016 - 05.2024
- Packed merchandise in high-volume assembly line environment to meet stringent production goals.
- Achieved delivery targets with quick picking, packaging and shipment.
- Conducted scheduled inventory counts, maintaining accurate stock levels and supporting operational efficiency.
- Prepared packages for shipment by labeling boxes, weighing packages, and applying postage as necessary.
- Protected products from damage, following best practices for box selection, weight limits and packing materials.
- Sorted items based on size, type, or destination before packing them into appropriate containers.
- Increased load capacity with well-organized and balanced pallets.
- Updated supervisor on daily quota progress, ensuring alignment with shipping goals.
- Verified accuracy of shipping documents before processing, minimizing errors and ensuring compliance.
- Kept inventory accurate by performing counts on schedule.
- Restocked shelves with incoming products.
- Assisted in loading and unloading delivery trucks.
- Restocked shelves with incoming products to maintain inventory levels. with incoming products when needed.
- Met quality assurance standards, identifying and removing defective products from packing line.
- Updated supervisor regularly on progress made towards meeting daily quotas.
- Assembled shipping pallets according to company guidelines.
- Sorted items by size, type, or destination to prepare for packaging. based on size, type, or destination before packing them into appropriate containers.
- Contributed to successful recycling initiatives, breaking down, and baling cardboard.
Warehouse Associate
Amazon fulfillment Distribution
Plainfield, Indiana
01.2012 - 01.2016
- Operated material handling equipment to efficiently move goods throughout the warehouse.
- Processed incoming trucks to unload, stage, and store merchandise with minimal delays.
- Operated material handling equipment to move goods.
- Supported inventory accuracy and recorded material movements in company software.
- Transported products to specific storage locations within the warehouse.
- Wrapped pallets securely in preparation for shipping.
- Rearranged damaged goods onto designated pallets for inspection and assessment.
- Maintained cleanliness and organization of warehouse floor.
- Collaborated with team members to consistently achieve productivity goals and meet deadlines.
- Assembled and disassembled temporary storage structures, such as shelves or racks.
- Conducted routine maintenance checks on equipment, such as oiling chains or replacing worn parts.
- Operated various warehouse machinery, such as conveyors or sorting systems.
- Collaborated effectively with team members to meet productivity goals and deadlines.
- Restocked shelves with returned items after checking them for damage.
Education
High school diploma -
Olive Harvey Middle College
Chicago, IL, United StatesCertification - childhood education
Kennedy, King College
Chicago, Illinois, United StatesSkills
- Inventory management
- Inventory Control
- Cost control
- Vendor Coordination
- Operational Oversight
- Data Analysis
- Microsoft Excel
- Shift management
- Staff Scheduling
- Attendance management
- Safety reviews
- Training support
- Staff Development
- Continuous Improvement
- Customer-Oriented
- Staff Motivation
- Inventory management
LANGUAGE
Englishaspose_nerdingraphic_o_4-5, Elementary (A2)
Timeline
Shift Supervisor
CVS pharmacy
06.2024 - Current
Material Handler
Blackfish Federal
10.2023 - Current
Mail Handler
United States Postal Services
06.2020 - 06.2024
Warehouse Packer
Home depot
03.2016 - 05.2024
Warehouse Associate
Amazon fulfillment Distribution
01.2012 - 01.2016
High school diploma -
Olive Harvey Middle College
Certification - childhood education
Kennedy, King College