SHIRA MUCHNICK
New York,New York
Summary
Goal oriented Marketing and Sales Director with over 4.5 years of experience in the healthcare and sales industry. Expert in increasing revenue and sales through networking and strategic marketing, while maintaining customer satisfaction.
Overview
12
12
years of professional experience
Work History
Director of Sales and Marketing
White Plains Center For Nursing Care
White Plains, NY
08.2018 - Current
- Network and build relationships with Doctors, Social Workers and Case Managers within Westchester County hospitals and Bronx hospitals
- Possess excellent sales, marketing and communication; utilize strategies and specific techniques to attract patients
- Review PRI'S (patient referral instrument) and other clinical information
- Attend meetings with both hospital and nursing home committees
- Plan and coordinate special events and luncheons for Social Workers and Case Managers
- Cover for Director of Admissions when needed; knowledge of Allscripts, Curaspan, ePaces, Sigma, Visual, calculate daily census, admit patients
- Assess and recommend potential long term and short term candidates
- Follow up and visit admitted patients, making sure they are getting the care they need
Hospital Liaison Marketer
Centers Health Care
New York, NY
11.2017 - 08.2018
- Developed and built relationships within Manhattan and Brooklyn hospitals
- Communicated with nursing home Admission Directors, Social Workers and Case Managers to facilitate admissions
- Possessed excellent sales, marketing and communication; utilize strategies and techniques to attract patients
- Conducted group presentations and in-services for Social Workers, Case Managers and Discharge Planners
- Assessed and recommend potential long term and short term candidates
- Achieved monthly admission goals
- Knowledge of Allscripts, ePaces, MVP
- Assisted in coordinating services for discharged patients into long-term and short-term care facilities
- Reviewed patient referral instruments (PRI'S) and other clinical information
- Attended meetings with internal and external committees
External Case Manager
Synergy Care Consultants
New York, NY
12.2015 - 11.2017
- Developed and built relationships within New York City, Brooklyn, and Long Island hospitals to grow business for nursing home facilities; involved 90% travel
- Possessed excellent sales, marketing, communication and time management; utilized strategies and techniques to attract patients
- Worked with Admissions department and Social Workers to facilitate admissions
- Assessed and recommended potential candidates
- Thorough understanding of Medicare and Medicaid
- Reviewed Patient Review Instruments (PRI's) and other clinical information
- Kept accurate records and logs of all referrals and admissions
- Relationships with Social Workers, Doctors, and Discharge Planners in over 15 hospitals
- Knowledge of Allscripts, ePACES, MVP, and Nitro System
- Performed patient referral follow ups by telephone and in -office visits
- Assisted in coordinating services for discharged patients into long-term and short-term care facilities
- Attended meetings and participated in both internal and external committees
- Conducted individual, group presentations and in-services for Social Workers, Case Managers and Discharge Planners
- Obtained approximately 150 referrals a month on average
- Understanding of long term and short term rehabilitation
Travel Consultant and Sales Representative
Tal Tours Travel Agency
Valley Stream, NY
09.2014 - 09.2015
- Expert in Amadeus professional TSA ticketing system, used for issuing tickets via special format codes
- Interacted daily with airlines over phone and email
- Managed airfare deals for group travels with many airlines
- Negotiated car rental sales for both customers and travel agencies
- Provided great customer service, including follow-ups
- Managed entire office with duties including bookkeeping and filing
Legal Intern
The Rottenstein Law Group
New York, NY
02.2013 - 05.2013
- Corresponded with people nationally to determine their legal eligibility for class action and individual lawsuits, dependent on statute of limitations
- Performed data entry of case file management
- Responsible for subsequent follow-ups with clients
- Worked as part of team as well as independently during work projects
- Participated in all training and in-service opportunities to maintain high level of outstanding work
- Performed paralegal duties, conducted research, and communicated professionally with attorney
Teaching Assistant
Leach Cohen's Preschool
Cedarhurst, NY
09.2011 - 06.2012
- Supervised 20 children during activities and entertainment
- Able to expertly maintain safe, clean and healthy environment for children
- Communicated with children in kind, patient and friendly manner
- Capable at responding to children's emotional and physical needs
- Managed classroom during teacher's absence
- Recommended appropriate learning plans
Education
Bachelor of Political Science -
CUNY Queens College
05.2014
High School Diploma -
Stella K. Abraham HS
Hewlett, NY06.2009
Skills
- Microsoft Office Suite
- Ability to organize, prioritize, and work under pressure
- Typing Speed 55 WPM
- Exceptional telephone etiquette
- Adept public speaker
- Time management and problem solving
- Business and goal oriented
- Bookkeeping
- Execute new ideas through creativity
- Customer service
- Data entry
- Networking
- Event planning
- Director and team leader abilities
- Excellent sales and marketing skills
Timeline
Director of Sales and Marketing
White Plains Center For Nursing Care
08.2018 - Current
Hospital Liaison Marketer
Centers Health Care
11.2017 - 08.2018
External Case Manager
Synergy Care Consultants
12.2015 - 11.2017
Travel Consultant and Sales Representative
Tal Tours Travel Agency
09.2014 - 09.2015
Legal Intern
The Rottenstein Law Group
02.2013 - 05.2013
Teaching Assistant
Leach Cohen's Preschool
09.2011 - 06.2012
Bachelor of Political Science -
CUNY Queens College
High School Diploma -
Stella K. Abraham HS
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