Shirah Linson
Highland Springs,VA
Summary
Detail-oriented administrative professional with over 15 years of experience in clerical and drafting tasks, complemented by more than 20 years in customer service. Expertise includes records management, personnel processing, onboarding, performance evaluations, and policy implementation, alongside a commitment to employee coaching and training. A passion for delivering exceptional results drives the pursuit of excellence in every task. Recognized for fostering positive relationships and creating efficient workflows that enhance organizational effectiveness.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Administrative Support Associate
School of Art and Design, East Carolina University
Greenville, NC, USA
10.2022 - 07.2025
- Administrative Assistant to the director; conducted personnel processing and records management for faculty, staff, and student employees. Created document automation and procurement processes. Supported vendor contract reconciliations and budget analysis for student retention. Aided in policy deployment and training events for employees. Planned productions for school promotions and recruitment.
Regional Field Specialist
Graystone Group D.B.A. Jupiter Data, LLC
Raleigh, NC, USA
07.2022 - 10.2022
- Special Proceedings case file management for six counties in North Carolina, research in housing market, data entry, and data base management.
Call Center Representative
Wilmington Eye
Wilmington, NC, USA
05.2021 - 07.2022
- Patient intake, medical billing, procedural scheduling, documentation of patience/doctor correspondence, and records management.
Team Leader/Canvasser
Fieldworks
Wilmington, NC, USA
09.2020 - 11.2020
- Promoting voter registration and active votership for the 2020 Presidential Election for New Hanover County, a population of over 230,000. Coached and led canvassing teams to targeted neighborhoods.
Paralegal/Legal Assistant
Johnson Law
Wilmington, NC, USA
09.2019 - 08.2020
- Client in-take, appointment and court scheduling, file management, office liaison, letter drafting, legal drafting for filing and negotiations between parties, notarization, and accounts receivable.
Office Administrator
King Street Home Improvement, LLC
Ossining, NY, USA
06.2011 - 09.2016
- Scheduling, billing, ordering, inventory, and payroll.
Member Services Representative
Club Fit
Briarcliff, NY, USA
09.2006 - 11.2011
- Billing, collections, sales and conflict resolution for a clientele of over 20,000 members.
Bookkeeper
CL Family Enterprises
Westchester County, NY, USA
06.2000 - 09.2006
- Payroll, accounts payable, donation services, data entry, and records management.
Education
Bachelor of Arts - Literary Criticism and Linguistics
CUNY Hunter College
Manhattan, NYSkills
- Records Management/Data Entry
- Personnel Management
- Onboarding/Staff Training
- Registration/Recruitment
- Accounts Payable/Billing
- Legal drafting/Filing
- Contracts/Merchandising
- Event Planning/Fundraising
- Home Improvement
- Restaurant Management
- Notary Public
- CPR/First Aid
Certification
- Google IT Support Professional Certificate
- Microsoft Office Suite
- Adobe Suite
- Sharepoint
- Banner
- NextGen
- Docusign
- PeopleAdmin
- Logic Pro
- Final Draft
- IMovie
- Reason
- Korg
Timeline
Administrative Support Associate
School of Art and Design, East Carolina University
10.2022 - 07.2025
Regional Field Specialist
Graystone Group D.B.A. Jupiter Data, LLC
07.2022 - 10.2022
Call Center Representative
Wilmington Eye
05.2021 - 07.2022
Team Leader/Canvasser
Fieldworks
09.2020 - 11.2020
Paralegal/Legal Assistant
Johnson Law
09.2019 - 08.2020
Office Administrator
King Street Home Improvement, LLC
06.2011 - 09.2016
Member Services Representative
Club Fit
09.2006 - 11.2011
Bookkeeper
CL Family Enterprises
06.2000 - 09.2006
Bachelor of Arts - Literary Criticism and Linguistics
CUNY Hunter College