Shiree Hinds
Orlando
Summary
I possess strong qualities such as discipline, resilience, and a solid work ethic, These Strengths has also driven my success as a personal trainer and wellness professional, where I have guided athletes and everyday individuals in achieving improved physical performance, appearance, and overall health.
Overview
10
10
years of professional experience
4047
4047
years of post-secondary education
Work History
Healthcare Professional Consumer Access Specialist
AdventHealth
Orlando
01.2025 - Current
- Streamlined pre-registration processes by identifying required demographic information and documentation prior to service, improving efficiency and ensuring a seamless patient check-in experience.
- Enhanced self-check-in Process by ensuring accurate patient demographic information on file, supporting a seamless and efficient registration experience.
- Facilitated escalation of out-of-network patient escalations by partnering with managers and supporting CFO- Level review for singe-case agreement approval and ensure continuity of care.
- Coordinated transplant evaluation processes for patents within the AdventHealth Transplant Program, ensuring accurate documentation and trimly approvals for care.
- Implemented an Excel-based Tracking system to identify and prioritize 'Quick Pass' Patients with Complete documentations, streamlining workflow and enhancing patient experience.
- Acted as a patient concierge during kiosk pilot implementation, assisting with self-check-in, guiding patients through the process, and ensuring accurate documentation.
- Supported the patient experience by serving as a key facilitator, ensuring team members delivered compassionate, patient-centered care aligned with AdventHealth’s mission and standards.
- Trained and onboarded new employees while supporting the patient experience, ensuring staff delivered compassionate, patient-centered care aligned with Adventhealth’s mission and standards.
Personal Trainer/ Group Exercise Instructor
YMCA
Orlando
05.2021 - Current
- Designed and led 90-minute high-intensity interval training (HIIT) circuits, incorporating cardiovascular condition, strength training and flexibility exercises.
- Delivered structured group training sessions to improve endurance, strength and overall physical performance for competitive athletes.
- Integrated Sport-specific training elements, including tennis, golf, basketball, soccer, and flag football to enhance agility, coordination, and functional fitness.
- Cultivated meaningful relationships with members and board members promoting member retention, engagement, and alignment with organizational goals.
- Showcase the facilities, services, and amenities.
- Ensuring a safe workout environment by maintaining clean and functional equipment.
- Offering essential guidance on healthy eating to complement fitness goals.
- Conducting fitness evaluations to assess the client’s current physical condition.
Executive Offices Intern
AdventHealth
Orlando
05.2021 - Current
- Managed executive and conference room calendars, coordinating meetings, events, and townhalls to support organizational operations.
- Assisted with onboarding processes by facilitation employee badging and ensuring timely access and system readiness.
- Coordinated and supported organizational events, including leadership meetings handling setup, logistics and event execution.
- Attended Shared Governance Council meetings, collaborating with nursing leadership to identify opportunities to enhance nurse experience, morale, and operational efficiency.
- Contributed to operations improvements by assessing supply needs, supporting budget awareness discussions, and promoting resource optimization within clinical units.
- Led involvement in the Daisy ward Program by collecting patient nominations, organizing recognition data, and maintaining tracking systems using Excel.
- Supported recognition initiatives by preparing materials and participating in the presentation of Daisy awards to honor nursing excellence.
Child Development
YMCA
Orlando
05.2021 - 04.2022
- Designed and facilitated daily arts and crafts activates based on themed learning, promoting creativity.
- Maintained and updated monthly calendars and classroom decorations to create an engaging and organized learning environment.
- Hosted 'Fit Fridays' fitness classes for children and teens, encouraging physical activity coordination, and healthy habits.
Track & Field/Cross Country Athlete
UCF
Orlando
05.2016 - 12.2019
- Student-Athlete of the Year (2017)
- Excelled at the Collegiate level and in rigorous academic performance, with 20+ hours of weekly practice, training, and travel.
- Demonstrated discipline and problem-solving skills while holding academic excellence standards.
- Played a key role hosted and guided incoming student -athletes, providing campus tours and supporting their transition into university life.
- Played a key role in achieving an AAC Championship, demonstrating teamwork, discipline, and commitment to team success.
- Served as a peer mentor to freshman student-athletes, reinforcing standards of excellence, accountability, and commitment in both academics and athletics.
Education
MHA - Health Administration
University of Central Florida
B.S - Sports Exercise Science
University of Central Florida
Skills
- Dependable
- Motivated
- Detail oriented with strong organization skills
- Multi- tasked
- Work well with others
- Windows 2024, Excel knowledge
- Epic and Cerner, Medical manager system experience
- CPR certified and First Aid certified
Technology And Software
- Microsoft Products: Excel, Publisher, Visio, Copilot, Teams
- Electronic Medical Records: Epic
Timeline
Healthcare Professional Consumer Access Specialist
AdventHealth
01.2025 - Current
Personal Trainer/ Group Exercise Instructor
YMCA
05.2021 - Current
Executive Offices Intern
AdventHealth
05.2021 - Current
Child Development
YMCA
05.2021 - 04.2022
Track & Field/Cross Country Athlete
UCF
05.2016 - 12.2019
MHA - Health Administration
University of Central Florida
B.S - Sports Exercise Science
University of Central Florida