Shiree Hinds
Orlando,FL
Summary
I possess strong qualities such as discipline, resilience, and a solid work ethic, These Strengths has also driven my success as a personal trainer and wellness professional, where I have guided athletes and everyday individuals in achieving improved physical performance, appearance, and overall health.
Overview
10
10
years of professional experience
Work History
Healthcare Professional Consumer Access Specialist
AdventHealth
Orlando, FL
01.2025 - Current
- Streamlined pre-registration processes by identifying required demographic information and documentation prior to service, improving efficiency and ensuring a seamless patient check-in experience.
- Enhanced self-check-in Process by ensuring accurate patient demographic information on file, supporting a seamless and efficient registration experience.
- Facilitated escalation of out-of-network patient escalations by partnering with managers and supporting CFO- Level review for singe-case agreement approval and ensure continuity of care.
- Coordinated transplant evaluation processes for patents within the AdventHealth Transplant Program, ensuring accurate documentation and trimly approvals for care.
- Implemented an Excel-based Tracking system to identify and prioritize 'Quick Pass' Patients with Complete documentations, streamlining workflow and enhancing patient experience.
- Acted as a patient concierge during kiosk pilot implementation, assisting with self-check-in, guiding patients through the process, and ensuring accurate documentation.
- Supported the patient experience by serving as a key facilitator, ensuring team members delivered compassionate, patient-centered care aligned with AdventHealth's mission and standards.
- Trained and onboarded new employees while supporting the patient experience, ensuring staff delivered compassionate, patient-centered care aligned with Adventhealth's mission and standards.
Personal Trainer/ Group Exercise Instructor
YMCA
Orlando, FL
05.2021 - Current
- Designed and led 90-minute high-intensity interval training (HIIT) circuits, incorporating cardiovascular condition, strength training and flexibility exercises.
- Delivered structured group training sessions to improve endurance, strength and overall physical performance for competitive athletes.
- Integrated Sport-specific training elements, including tennis, golf, basketball, soccer, and flag football to enhance agility, coordination, and functional fitness.
- Cultivated meaningful relationships with members and board members promoting member retention, engagement, and alignment with organizational goals.
- Showcase the facilities, services, and amenities.
- Ensuring a safe workout environment by maintaining clean and functional equipment.
- Offering essential guidance on healthy eating to complement fitness goals.
- Conducting fitness evaluations to assess the client's current physical condition.
Executive Offices Intern
AdventHealth
Orlando, FL
05.2021 - Current
- Managed executive and conference room calendars, coordinating meetings, events, and townhalls to support organizational operations.
- Assisted with onboarding processes by facilitation employee badging and ensuring timely access and system readiness.
- Coordinated and supported organizational events, including leadership meetings handling setup, logistics and event execution.
- Attended Shared Governance Council meetings, collaborating with nursing leadership to identify opportunities to enhance nurse experience, morale, and operational efficiency.
- Contributed to operations improvements by assessing supply needs, supporting budget awareness discussions, and promoting resource optimization within clinical units.
- Led involvement in the Daisy ward Program by collecting patient nominations, organizing recognition data, and maintaining tracking systems using Excel.
- Supported recognition initiatives by preparing materials and participating in the presentation of Daisy awards to honor nursing excellence.
Child Development
YMCA
Orlando, FL
05.2021 - 04.2022
- Designed and facilitated daily arts and crafts activates based on themed learning, promoting creativity.
- Maintained and updated monthly calendars and classroom decorations to create an engaging and organized learning environment.
- Hosted 'Fit Fridays' fitness classes for children and teens, encouraging physical activity coordination, and healthy habits.
Track & Field/Cross Country Athlete
UCF
Orlando, FL
05.2016 - 12.2019
- Student-Athlete of the Year (2017)
- Excelled at the Collegiate level and in rigorous academic performance, with 20+ hours of weekly practice, training, and travel.
- Demonstrated discipline and problem-solving skills while holding academic excellence standards.
- Played a key role hosted and guided incoming student -athletes, providing campus tours and supporting their transition into university life.
- Played a key role in achieving an AAC Championship, demonstrating teamwork, discipline, and commitment to team success.
- Served as a peer mentor to freshman student-athletes, reinforcing standards of excellence, accountability, and commitment in both academics and athletics.
Education
B.S - Sports Exercise Science
University of Central Florida
01-2025
MHA - Health Administration
University of Central Florida
01-2021
Skills
- Dependable
- Motivated
- Detail oriented with strong organization skills
- Multi- tasked
- Work well with others
- Windows 2024, Excel knowledge
- Epic and Cerner, Medical manager system experience
- CPR certified and First Aid certified
Timeline
Healthcare Professional Consumer Access Specialist
AdventHealth
01.2025 - Current
Personal Trainer/ Group Exercise Instructor
YMCA
05.2021 - Current
Executive Offices Intern
AdventHealth
05.2021 - Current
Child Development
YMCA
05.2021 - 04.2022
Track & Field/Cross Country Athlete
UCF
05.2016 - 12.2019
MHA - Health Administration
University of Central Florida
B.S - Sports Exercise Science
University of Central Florida
Technology And Software
- Microsoft Products: Excel, Publisher, Visio, Copilot, Teams
- Electronic Medical Records: Epic