SHIREEF A. JONES
Phila,Pa.
Summary
Reliable Mail Carrier committed to building positive customer relationships and quickly delivering mail. Well-versed in industry best practices and postal delivery guidelines and protocols. Offering six years of carrier experience on high-volume routes.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals.
Professional with solid experience in logistics and mail delivery, equipped to manage routes efficiently and ensure timely deliveries. Strong focus on team collaboration and adaptability to changing needs. Reliable, organized, and skilled in customer service, route planning, and handling mail with care. Known for dependability, excellent communication, and results-driven approach.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Mail Carrier
USPS
Blue Bell, PA
11.2020 - Current
- Delivered mail and packages efficiently across assigned routes, ensuring timely service.
- Managed daily sorting and distribution of mail utilizing automated systems for accuracy.
- Provided exceptional customer service by addressing inquiries and resolving issues promptly.
- Maintained detailed records of deliveries and undeliverable items for operational efficiency.
- Trained new hires on routes, safety protocols, and best practices in mail delivery.
- Implemented process improvements to enhance route efficiency and reduce delays in delivery times.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Used portable devices to maintain system records by scanning items delivered to homes and businesses.
- Altered routes to accommodate changing conditions or road closures in delivery areas.
- Observed traffic and safety regulations for safe transport and delivery of mail.
- Enhanced safety of mail items by implementing secure handling and delivery practices.
- Collaborated with other postal workers to share insights on improving mail delivery services.
- Supported postal service during peak periods by working extended hours, ensuring all mail was delivered on time.
Facialist / Hair Stylist
Culture Hair Studio
Philadelphia, Pa
04.2011 - 03.2020
- Performed multiple sculpting techniques on clients’ brow.
- Performed Facials, chemical peels, and eyebrow shaping and tinting.
- Providing Neck, shoulder, and hand massage during the facial waiting process.
- Developed skin-care regimes and selected products for clients to use at home.
- Increased sale with thorough knowledge of available product and proficient consultation abilities.
- Attended professional development workshops to gain further knowledge and learn new skills that enhanced my artistry.
- Helped plan and launch special events, creative promotions, and social media marketing campaigns that brought in new clients while strengthening relationships with the existing customer base.
- Worked a flexible schedule to ensure clients’ needs were always met.
Education
Empire Beauty school - Cosmetology
Empire Beauty school
01.2012
Institute for Laser Medicine - Comprehensive Laser Training
Institute for Laser Medicine
01.2020
Redken Exchange - Cut and Know Why
Redken Exchange
01.2019
Hylunia Skin Care - In House Training
Hylunia Skin Care
01.2018
Redken Exchange - Business Building
Redken Exchange
01.2014
Skills
- Safety awareness
- Parcel delivery
- Weather tolerance
- Vehicle loading
- Package handling
- Postal regulations
- Mail distribution
- Report preparation
- Vehicle maintenance
- Route navigation
- Street orientation
- Geographical expertise
- Technology use
- Documentation & recordkeeping
- Scan parcels
- Sorting mail
Certification
Licensed Esthetician. State of Pennsylvania (Current), Certified Laser Hair Removal Technician. (Current)
Work Preference
Work Type
Full TimeLocation Preference
On-SiteHybridRemoteTimeline
Mail Carrier
USPS
11.2020 - Current
Facialist / Hair Stylist
Culture Hair Studio
04.2011 - 03.2020
Redken Exchange - Business Building
Redken Exchange
Hylunia Skin Care - In House Training
Hylunia Skin Care
Redken Exchange - Cut and Know Why
Redken Exchange
Institute for Laser Medicine - Comprehensive Laser Training
Institute for Laser Medicine
Empire Beauty school - Cosmetology
Empire Beauty school