Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Shireen Viers

Whitehouse,OH

Summary

Conscientious Healthcare professional offering almost 5 years of experience in fast-paced settings. Competent in organizing charts, preparing patient rooms. Positive and upbeat with excellent communication skills.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Medical Assistant

Promedica Flower Hospital
11.2015 - 12.2019
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • Obtained client medical history, medication information, symptoms, and allergies.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Performed medical records management, including filing, organizing and scanning documents.
  • Triaged incoming calls for provider to determine callers' needs for immediate appointments or scheduled visits.
  • Handled sensitive patient information confidentially, adhering to HIPAA regulations at all times.
  • Trained new medical assistants on best practices, ensuring consistent quality of care across the team.

Sales Associate

Pandora
08.2010 - 10.2013
  • Organized racks and shelves to maintain store visual appeal, engage customers
  • Handled cash transactions
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds

Receptionist

Collins and Associates
11.2010 - 04.2011
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

Bachelor of Science - Health Administration

Mercy College Of Ohio
Toledo, OH
05.2019

Associate of Science - Medical Assistant

Owens Community College
Rossford
12.2015

Skills

  • HIPAA Compliance
  • Patient Scheduling
  • Customer Service
  • Medical terminology knowledge
  • Electronic Health Records
  • Compassionate
  • Direct Patient Care
  • Reliable team player

Certification

  • RMA - Registered Medical Assistant
  • Certified CPR, American Heart Association Healthcare Provider - 2018

Timeline

Medical Assistant

Promedica Flower Hospital
11.2015 - 12.2019

Receptionist

Collins and Associates
11.2010 - 04.2011

Sales Associate

Pandora
08.2010 - 10.2013

Bachelor of Science - Health Administration

Mercy College Of Ohio

Associate of Science - Medical Assistant

Owens Community College

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Shireen Viers