Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shiri Osovitzki

Miami

Summary

Driven Customer Service Specialist with solid background in hospitality, adept at delivering exceptional guest experiences and maintaining a welcoming environment. Successfully managed high-volume guest interactions, ensuring smooth operations and guest satisfaction. Demonstrated strong interpersonal skills and effective problem-solving abilities.

Overview

7
7
years of professional experience

Work History

Host

Maka Maka
05.2024 - 08.2024
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.


Business Development Assistant

CTMS Travel Group
09.2023 - 01.2024
  • Aided in the design and execution of email campaigns, driving higher engagement rates from prospects.
  • Maintained client information and accounts in company databases.
  • Engaged with customers to build business relationships.

Team Member

Pure Green
04.2022 - 07.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.


Volunteer

JAFCO
08.2021 - 12.2021
  • Coordinated food, clothing and household items for disadvantaged Jewish children.
  • Assisted with special events and programs.
  • Used strong interpersonal communication skills to convey information to others.

Volunteer

Larger Than Life
11.2017 - 11.2021
  • Encouraged donations going towards Jewish kids with cancer by supporting community fundraising events and campaigns.
  • Assistedprogrammanagerwithplanningandfundraising responsibilities.
  • Supported engaging, fun and smooth-running events by helping with organization and planning.

Education

High School Diploma -

Scheck Hillel Community Day School
Miami, FL
06.2022

Bachelor - Communications

Reichman University
Herzliya, Israel
07-2027

Skills

  • Customer service
  • Team collaboration
  • Materials Handling
  • Scheduling
  • Fundraising

Languages

English
Native or Bilingual
Hebrew
Native or Bilingual
Spanish
Limited Working

Timeline

Host

Maka Maka
05.2024 - 08.2024

Business Development Assistant

CTMS Travel Group
09.2023 - 01.2024

Team Member

Pure Green
04.2022 - 07.2022

Volunteer

JAFCO
08.2021 - 12.2021

Volunteer

Larger Than Life
11.2017 - 11.2021

High School Diploma -

Scheck Hillel Community Day School

Bachelor - Communications

Reichman University

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