Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Shirley Flores

St Augustine

Summary

Dynamic professional with extensive experience in office administration and financial coordination at Bryan The Builder USA, Inc. Proven track record in invoice management and account reconciliation, coupled with strong problem-solving abilities. Adept at leading teams and executing project plans, ensuring timely completion and client satisfaction.

Overview

17
17
years of professional experience

Work History

Office Manager/Administrative Assistant

Bryan The Builder USA, Inc.
Saint Augustine
09.2024 - Current
  • Assisted with budgeting and expense tracking for operational costs.
  • Implemented filing systems to organize project documentation effectively.
  • Managed office inventory and placed new supply orders.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
  • Maintained filing system for records, correspondence and other documents.
  • Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.

Project Director/Sales Associate

Consilium Group, Inc.
Orlando
06.2015 - 10.2016
  • Directed project planning and execution processes for diverse client initiatives.
  • Served as a team leader for the firm's first successful hotel design and construction project.
  • Consistently completed projects on time and within the contract settlement agreements.
  • Developed and executed project plans, budgets, and timelines.
  • Assisted customers with product selection, sizing and styling.
  • Coordinated with internal departments to ensure compliance with project requirements.

Medical Billing Specialist/Financial Coordinator

Aventura Dental Center,
Aventura
05.2013 - 04.2015
  • Verified patient eligibility for dental insurance coverage.
  • Processed patient insurance claims accurately and efficiently.
  • Maintained organized billing records and documentation systems.
  • Performed data entry tasks, such as entering patient information into practice management software.
  • Accurately coded diagnostics and prepared billing statements for patients.
  • Made invoice adjustments to clear up outstanding invoices.

Medical Financial Coordinator

North Georgia Orthodontics
Lawrenceville
06.2008 - 02.2009
  • Managed patient financial accounts and billing processes effectively.
  • Processed monthly patient diagnosis forms to insurance claims.
  • Effectively communicated answers regarding billing, treatment and scheduling by phone and in-person.
  • Coordinated insurance verification and claims submissions for orthodontic treatments.
  • Organized patient payment plans to accommodate individual financial needs.

Education

High School Diploma -

Collins Hill High School
Suwanee, GA
05-1999

Skills

  • Invoice management
  • Microsoft Excel
  • Financial reporting
  • Contract preparation
  • Administrative oversight
  • Accounts receivable
  • Problem solving
  • Team leadership
  • QuickBooks
  • ICD-9 proficiency
  • HIPAA compliance
  • EMR software

Languages

Spanish
Professional
Portuguese
Limited

Timeline

Office Manager/Administrative Assistant

Bryan The Builder USA, Inc.
09.2024 - Current

Project Director/Sales Associate

Consilium Group, Inc.
06.2015 - 10.2016

Medical Billing Specialist/Financial Coordinator

Aventura Dental Center,
05.2013 - 04.2015

Medical Financial Coordinator

North Georgia Orthodontics
06.2008 - 02.2009

High School Diploma -

Collins Hill High School
Shirley Flores