Summary
Overview
Work History
Education
Timeline
Generic

Shirley Grant

Bamberg,SC

Summary

As customer service professional, brings valuable experience in addressing and resolving customer issues effectively. Known for strong focus on team collaboration and achieving positive outcomes. Reliable and adaptable with excellent communication and problem-solving skills.

Overview

7
7
years of professional experience

Work History

Customer Service Representative

Ross Dress for Less
04.2024 - 08.2024
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

Machine Operator

Whitman Mold
06.2021 - 08.2023
  • Followed detailed instructions to operate machines with accuracy and produce quality products.
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Complied with company and OSHA safety rules and regulations.

Wirer

Allied Air Enterprises 2
06.2017 - 08.2019
  • Adjusted machine settings for optimal stitching and design accuracy.
  • Cleaned and maintained machines regularly to prevent downtime and ensure smooth operation.

Education

High School Diploma -

Bamberg-Ehrhardt High School
Bamberg, SC
05-1985

Timeline

Customer Service Representative

Ross Dress for Less
04.2024 - 08.2024

Machine Operator

Whitman Mold
06.2021 - 08.2023

Wirer

Allied Air Enterprises 2
06.2017 - 08.2019

High School Diploma -

Bamberg-Ehrhardt High School

Similar Profiles

CREATE PROFILE
Shirley Grant