Shirley Harrigin
Colony,TX
Overview
12
12
years of professional experience
1
1
Certification
Work History
Senior HR & Payroll Coordinator
Excel Human Resource Services
07.2023 - Current
- Consult and outsource human resource solution dedicated to providing business support to small and medium sized businesses; Third Party payroll provider to large companies Processing 1000 + Payrolls on a weekly basis
- Oversee business tax management- Process and respond to tax notices
- Focused on Communication, Recruitment, Wage & Hour, Discipline and Termination, Discrimination, Benefits
- Coordinate onboarding process of new employees and ensure that new hire becomes familiar with their roles and responsibilities
- Maintain Data within HRIS System Importing/exporting Data.
Senior Payroll Specialist
Paycom
05.2020 - 07.2023
- Utilized customized Paycom payroll systems to manage and process organization staff payroll and other HR needs
- Investigate, troubleshoot and managed volume of (120 clients) Client Revenue of (6 million)
- Provided HR-related support for payrolls, drove timely and accurate payment of employee wages; successfully increased payment processing rate by 20%
- Extracted information from payroll system and generated Payroll and customized reports for various departments and vendors
- Researched and resolved employee payroll questions and issues via email, phone and in person
- Facilitated weekly meetings, including system demo to Human resource personnel and benefits coordinators, to implement and align a more advanced benefits and payroll system
- Provided proactive service and consultation to maximize client employee usage and overall system utilization
- Directed administrative functions for board of directors, CEOs, CFOs, Principals, Consultants, President, and Executive Vice President, weekly
- Coordinated efforts with appropriate departments and personnel to promote Employee satisfaction
- Received, prioritized, and responded to multiple pain points identified from customer communication.
Senior Account Specialist
Target Corporate Headquarters
01.2019 - 04.2022
- Identified customer needs by asking questions and advising on best solutions
- Increased profitability within customers by cross-selling additional products
- Handled spirited customer conversations through chat I.M and VoIP calling outbound and inbound
- Recommended and implemented solutions based on issue analysis and business implications
- Provided administrative support to senior leadership and members of executive board while maintaining confidentiality
- Handled scheduling and logistics planning for vendors and returns
- Received, prioritized, and responded to multiple points of customer communication
- Reviewed financial status and evaluated discrepancies by assessing account information and activities.
Airline Reservation Agent
American Airlines
01.2017 - 12.2018
- Assisted customers with ticket purchases, trip planning, pricing, and scheduling
- Managed Access databases converting complex data into easy-to-interpret data
- Also Provided secretarial and office management support while building cooperative working relationships
- Maintained client accounts by obtaining, recording, and updating personal and financial information
- Completed order transactions and generated travel documentation and detailed itineraries
- Entered information in (Quik) system to maintain updated details related to customer ticket orders, reservations, and payment method.
Admissions Administrative Assistant
Minneapolis Business College
02.2013 - 12.2016
- Cross trained and assisted in multiple departments
- Coordinated admissions efficiently by communicating with internal departments and external organizations to obtain records and transfer documentation
- Fielded numerous inquiries per day from prospective applicants to answer questions, coordinate tours and set appointments
- Created spreadsheets in Microsoft Excel for record-keeping and reporting
- Developed recordkeeping systems for employee records and company documents to optimize operations
- Supported company leaders by managing budgets, scheduling appointments, and organizing itinerary
- Interpreted and explained human resources policies, procedures, or regulations
- Recruited, hired and oriented departmental staff and students in the full recruitment cycle
- Led tours for prospective Students and family.
Education
High School Diploma -
Park Center World School
Brooklyn Park, MN01.2009
High School Diploma -
Park Center World School
Brooklyn Park, MN01.2009
Skills
- Multi-state Payroll Processing
- Cost Control
- CRM eg Salesforce
- QuickBooks Knowledge
- Microsoft Office
- Garnishment Processing
- Onboarding and Orientation
- Tax Law Compliance
- I-9 Documentation
- Kronos Workforce Payroll
- Data Entry
Certification
- Accounting Assistant Certificate I
- Accounting Assistant Certificate II
- Accounting Assistant Certificate III
- Volunteer Income Tax Assistant/ Tax Counseling for the Elderly
Timeline
Senior HR & Payroll Coordinator
Excel Human Resource Services
07.2023 - Current
Senior Payroll Specialist
Paycom
05.2020 - 07.2023
Senior Account Specialist
Target Corporate Headquarters
01.2019 - 04.2022
Airline Reservation Agent
American Airlines
01.2017 - 12.2018
Admissions Administrative Assistant
Minneapolis Business College
02.2013 - 12.2016
High School Diploma -
Park Center World School
High School Diploma -
Park Center World School
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