Summary
Work History
Education
Skills
Personal Information
Phone
Languages
Timeline
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SHIRLEY PAMELA OÑA CARVAJAL

SHIRLEY PAMELA OÑA CARVAJAL

Dunellen,NJ

Summary

Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.

Work History

Intern in the Area of Communication

Radio Pichincha Universal
  • Writing notes for the sports section
  • Assistance in the execution of network plans
    Social Media Monitoring
  • Tracking reach and interactions on networks
  • Creating monthly marketing reports
  • Sorted and organized files, spreadsheets, and reports.

Temporary Intern in the Admissions and Marketing a

International University of Ecuador
  • Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
  • Utilized strong communication abilities during presentations which led to increased understanding among colleagues regarding project goals and objectives.
  • Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
  • Service to raise awareness about the university
  • Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.

Education

DEGREE - Organizational Communication And HR

International University of Ecuador(UIDE)
01.2022

Skills

  • Customer Services
  • Digital Marketing
  • Computer skills
  • Distribution in the business area
  • Organization of a company or service
  • Market Monitoring & Research

Personal Information

Nationality: Ecuadorian

Phone

987335137

Languages

English
Limited Working
Spanish
Native or Bilingual

Timeline

Intern in the Area of Communication

Radio Pichincha Universal

Temporary Intern in the Admissions and Marketing a

International University of Ecuador

DEGREE - Organizational Communication And HR

International University of Ecuador(UIDE)

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SHIRLEY PAMELA OÑA CARVAJAL