Shirley Skye Stanfield
Lynchburg,Virginia
Summary
Hardworking and committed to driving high sales in both slow and busy shifts. Organized and patient individual polished in handling customer complaints and replenishing stock. Flexible and outgoing team player commended for demonstrating honesty and integrity with customers, team members and supervisors.
Overview
2
2
years of professional experience
Work History
Sales Associate
Once Upon a Child
Lynchburg, Virginia
06.2023 - Current
- Resolved customer concerns using strong communication and conflict management skills
- Created great customer experiences with personalized sales support
- Helped customers navigate store, complete sales and process returns
- Supported team with receiving, pricing and merchandising.
Cashier
Arbys
Lynchburg, Virginia
04.2022 - 02.2023
- Addressed customer questions and complaints with professionalism
- Promoted loyalty programs and store coupons
- Kept clean, organized and stock the front counter
- Worked with supervisory team to meet customer needs.
Education
Major in Biology Minor If Envirmental Sciences
Virginia University of Lynchburg
Lynchburg, VA05-2028
High School -
Heritage High School
Lynchburg, VA06.2024
Skills
- Inventory Control
- Leadership
- Goal Setting
- Active Listening
- Complex Problem-Solving
- Team Building
- Time Management
- Organizational Skills
- Cash Handling Accuracy
- Cash Register Operation
- Microsoft Word and Excel
- Multilingual communication skills
Languages
- Native, English
- Conversational, German
Volunteer Experience
Lynchburg Humane Society, Fostering Kittens From the Humane Society, With my family I took In Kittens that were to small to be away from their mother, bottle fed them and nurtured them into healthy adoptable kittens.
Internship
Beacon of Hope, Summer '23
I interned with Beacon of Hope in the summer of '23. During my internship, I worked at Humankind Early Head Start in the toddler room. I helped the toddlers with basic skills and kept them in a safe and healthy environment.
Costa Rica Water Quality Internship, Summer '24
During my internship, I worked abroad in Costa Rica from June to August. While I was there, I studied the quality of the rivers in Quepos, Costa Rica. I led the citizen science aspect of the project, gaining experience studying freshwater macroinvertebrates. I learned how to work in a scientific lab and use the equipment, such as a YSI meter. I also sampled the water for different bacteria.
Timeline
Sales Associate
Once Upon a Child
06.2023 - Current
Cashier
Arbys
04.2022 - 02.2023
Major in Biology Minor If Envirmental Sciences
Virginia University of Lynchburg
High School -
Heritage High School
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