Shirley Smith
Atlanta,GA
Summary
Results-driven professional with a proven track record of meeting organizational needs through organized practices. Demonstrates rapid competency acquisition and effective performance under pressure. Strong interpersonal skills enhance brand reputation and customer satisfaction. Committed to delivering positive experiences and tackling new challenges with a strong work ethic.
Overview
19
19
years of professional experience
Work History
Tax Examiner III
Georgia Department of RevenueAtlanta
Atlanta, Georgia
05.2007 - Current
- Collaborated with colleagues to develop solutions for complex tax issues.
- Reviewed tax returns for accuracy and compliance with laws and regulations.
- Performed calculations to determine taxable income and liability amounts.
- Maintained detailed records of all audit activities conducted in assigned area.
- Interpreted federal, state, and local taxation codes for individuals and businesses.
- Audited calls to evaluate quality and accuracy of service interactions.
- Assisted professionals in preparing federal and state income tax paperwork.
- Reviewed historical data to ensure compliance with internal and regulatory standards.
Outdoor Sales Representative
Home Depot
Jonesboro, GA
03.2007 - 08.2015
- Participated in trade shows to showcase company's products and services.
- Advised customers on selection of product lines that best suit their needs.
- Stayed up-to-date with industry trends and developments related to the outdoor sales field.
- Monitored inventory levels regularly to ensure sufficient supply of products.
- Documented inventory counts and reported to supervisor to identify shrink and damages.
- Ticketed, arranged and displayed merchandise to promote sales.
- Answered store and merchandise questions and led customers to wanted items.
- Recommended, selected and located merchandise based on customer desires.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Placed special orders or called other stores to find desired items.
- Greeted customers to determine wants or needs.
- Described merchandise and explained use, operation and care.
Education
High School Diploma -
Murray Wright
Detroit, MISome College (No Degree) - Computer Networking
Clayton State College
Jonesboro, GASkills
- Tax compliance
- Financial reporting
- Problem solving
- Team collaboration
- Analytical thinking
- Recordkeeping
- Troubleshooting
Accomplishments
- Have received several Leadership awards and employee of year awards with current employer.
Timeline
Tax Examiner III
Georgia Department of RevenueAtlanta
05.2007 - Current
Outdoor Sales Representative
Home Depot
03.2007 - 08.2015
High School Diploma -
Murray Wright
Some College (No Degree) - Computer Networking
Clayton State College
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