Summary
Work History
Education
Skills
Hobbies
Additional Information
Languages
Timeline
Generic

Shivam Patel

Saint Charles,IL

Summary

Detail-oriented team player with strong communication and technological skills. Ability to handle multiple tasks simultaneously with a high degree of accuracy under pressure.

Work History

Retail Associate

Great Wolf Lodge Resort
06.2022 - 08.2022
  • Greeted customers, helped locate merchandise and suggested suitable options.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Helped customers complete purchases, locate items and join reward programs.
  • Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Answered questions about store policies and addressed customer concerns.
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Increased sales by offering advice on purchases and promoting additional products.
  • Employed strategic tactics such as cross-selling and upselling to drive sales.

Front Desk Assistant

Great Wolf Lodge Resort
06.2022 - 08.2022
  • Greeted visitors and customers upon arrival, offered assistance and answered questions to build rapport and retention.
  • Assisted guests by furnishing information and directions to room, gift shop and dining areas.

Housekeeping Assistant

Great Wolf Lodge Resort
06.2022 - 08.2022
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition
  • Assisted housekeeping department with cleaning activities such as sweeping, mopping, dusting and polishing.
  • Responded to cleaning emergencies on behalf of guests with speed, ease and confidentiality..
  • Replenished guest room toiletries such as soap, shampoo and paper products.
  • Ordered and stocked supplies to avoid shortages and excess inventory.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.

Assistant Lifeguard

Great Wolf Lodge Resort
06.2022 - 08.2022
  • Carried out day-day-day duties accurately and efficiently.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Greeted guests upon arrival, distributed equipment, and kept environment clean.

Education

High School Diploma -

Lakes Community High School
Lake Villa, IL
06.2023

Skills

  • Excellent Written and Verbal Communication
  • Cash Register Operations
  • Computer Proficiency and Microsoft Office
  • Quick Learner
  • Retail Transactions
  • Communications Strategies
  • Merchandising and Display
  • Reading Comprehension

Hobbies

I prioritize my health, and so I play a lot of sports for fun, including basketball, volleyball, cricket, and also weight lift consistently. I also love music, and I make rap beats in my free time. I also spend some time learning Photoshop and other Adobe programs as I am very interested in visual design. 

Additional Information

I have a lot of experience with technology, especially Microsoft programs and basic troubleshooting. Additionally, I am a great communicator and know basic Spanish, and have even performed in plays (in Gujarati) in front of a few hundred people multiple times. Also, I am very compatible and emotionally aware, and have no problem getting along with people in a work environment while staying professional.

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Limited Working
Hindi
Full Professional

Timeline

Retail Associate

Great Wolf Lodge Resort
06.2022 - 08.2022

Front Desk Assistant

Great Wolf Lodge Resort
06.2022 - 08.2022

Housekeeping Assistant

Great Wolf Lodge Resort
06.2022 - 08.2022

Assistant Lifeguard

Great Wolf Lodge Resort
06.2022 - 08.2022

High School Diploma -

Lakes Community High School
Shivam Patel