Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Certification
Affiliations
Timeline
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Shivangi Patel

Shivangi Patel

Liverpool,NY

Summary

Efficient professional in healthcare support, known for high productivity and ability to complete tasks swiftly. Possess strong skills in medication dispensing accuracy, inventory management, and customer service. Excel in communication, teamwork, and adaptability, ensuring seamless operations within pharmacy settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Pharmacy Technician

Kinney Drugs
Liverpool, NY
03.2024 - Current
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Ordered drugs from wholesalers as needed and maintained records of incoming shipments.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Ensured compliance with all federal, state, local laws and company policies related to pharmacy operations.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Checked expiration dates on medications to ensure that only unexpired products were dispensed.
  • Reported any discrepancies or errors in medication ordering or filling processes immediately to the pharmacist on duty.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Verified prescriptions and drug labels, documents and packages.
  • Prepared prescription transfers to other pharmacies.

Manager on Duty

Daysinn and suits by wyndham
Liverpool, NY
09.2023 - 02.2024
  • Trained new employees on job duties and company policies.
  • Resolved customer complaints in a professional manner.
  • Created schedules for staff members according to business needs.
  • Audited cash registers at the end of each shift for accuracy.
  • Analyzed data from customer surveys and implemented changes accordingly.
  • Managed payroll records for accurate tracking of hours worked by staff members.
  • Performed administrative tasks such as filing documents or preparing reports.
  • Interacted with customers regularly to ensure their needs were met.
  • Monitored staff performance and provided feedback to ensure quality customer service.
  • Maintained inventory levels by ordering supplies as needed.

Pharmacy Technician

Anand hospital
Chikhli, Gujarat
05.2021 - 11.2022
  • Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
  • Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
  • Assisted pharmacists in compounding sterile products according to state regulations.
  • Verified accuracy of medication labels before they were dispensed to customers.
  • Received payment from customers and processed credit card transactions when necessary.
  • Resolved customer complaints in a timely manner while maintaining professionalism at all times.
  • Restocked shelves with new supplies of medications as needed.
  • Organized work areas so that everything was easily accessible when needed.

Education

Bachelor of Science - Pharmacy

Uka Tarsadia University
India , Bardoli
12-2019

Skills

  • Medication Dispensing
  • Prescription Filling
  • Proper labeling
  • Insurance Billing
  • Supply Restocking
  • Resolving customer issues
  • Secure storage of medications
  • Problem-solving skills
  • Answering customer questions
  • Updating medication histories
  • HIPAA

Accomplishments

Best employee of the year award by Kinney drug pharmacy.

Awarded by University for placement in Guffic bioscience Ltd. (India)

Languages

English
Professional
Hindi
Professional
Gujarati
Professional

Certification

Kinney certified patient advocate and pharmacy technician.

pharmacy license from Gujarat state pharmacy council (GSPC).

Training certificate in pharmaceutical industry in India.

Affiliations

photography

Painting

Dancing

Hiking

Timeline

Pharmacy Technician

Kinney Drugs
03.2024 - Current

Manager on Duty

Daysinn and suits by wyndham
09.2023 - 02.2024

Pharmacy Technician

Anand hospital
05.2021 - 11.2022

Bachelor of Science - Pharmacy

Uka Tarsadia University

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Shivangi Patel