Shivin Bakshi
Somerset,NJ
Summary
Results-driven product manager with 10 years of experience delivering high quality software products looking to leverage exemplary customer research & strategy skills combined with deep AI/ML technical and industry knowledge to manage financial technology software products in a high growth organization.
Overview
12
12
years of professional experience
Work History
Principal Product Manager
Gemini - Crypto Exchange
New Jersey
09.2024 - Current
- Spearheaded the successful launch of Gemini's Credit Card product, introducing innovative financial technology solutions in the US crypto market with first-mover advantage to generate new multi-million dollar revenue stream for a 0-1 product.
- Maintained ownership of product planning, development, and lifecycle management of multiple foundational and product vertical teams including Identity, Onboarding, Credit Card, Equities and Prediction Markets while providing guidance and direction to cross-functional teams to execute against key product milestones and KPIs.
- Raised the bar on data literacy and user empathy across all teams by integrating performance metrics, usability studies, research and market analysis into product goals to enhance user satisfaction.
- Partnered across internal and external stakeholders to ensure they are aligned with the company's product bets and execution while continuously experimenting and iterating on bets to grow existing and new product lines.
Senior Product Manager
Square (Block Inc.)
New Jersey
03.2022 - 09.2024
- Pitched a next-generation platform product vision and strategy to centralize Square and all business units identity and onboarding information flows within a unified system to reduce multi-product onboarding drop-off rates.
- Developed and delivered on roadmap based on funded vision and strategy and took incremental value steps to build and integrate all business lines with the new unified platform leading to reduced customer churn and seamless UX across activation flows yielding multi-million dollar cost-savings for new user acquisitions.
- Collaborated with stakeholders across Compliance, Legal and Industry Relations to bring compliant and cutting-edge AI/ML Document Verification and Compliance Technology tools to meet regional AML/KYC requirements.
- Launched new optimized onboarding journeys for Square Japan and Canada to increase activation rates to be on par with competitors in the region while working across GTM teams to generate market excitement and efficiently use spend to iterate on customer journeys in the region.
Senior Product Manager
ADP
Toronto, Ontario
05.2019 - 03.2022
- Led the Enterprise Ready team focused on strategic enterprise initiatives to drive sales-led enterprise acquisition and retention of ADP’s WorkMarket “Work & Pay” payments products leading to successful integration of WorkMarket into ADP post-acquisition.
- Collaborated with user research, marketing and competitive analysis teams to identify opportunities and pitched critical enterprise features to senior leadership for executive buy-in on product strategy & roadmap.
- Ensured successful delivery & tight feedback cycles of new paid enterprise features such as seamless payments automation & AI enabled reporting tools by creating clearly defined processes with client facing teams to increase value to enterprise clients that led to new revenue generation.
Product Manager
Trulioo
Vancouver, BC
05.2017 - 05.2019
- Managed the product development and launch of new AI/ML based Document Verification product leading to multi-million dollar revenue stream and met demands of VIP clients across payments, banks & crypto industries.
- Championed successful API integrations of AI/ML identity verification vendors by gathering technical requirements, developing rollout & marketing plans, measuring key success metrics and iterating on launch.
Software Engineer
Maximizer Software
Vancouver, BC
09.2014 - 05.2017
- Developed API features in C# programming language to launch Zapier integration with core CRM platform.
- Contributed to the research of new software architecture and API design.
Education
Bachelor's of Applied Sciences - Computer Engineering
University of British Columbia
Vancouver, BC05-2014
Timeline
Principal Product Manager
Gemini - Crypto Exchange
09.2024 - Current
Senior Product Manager
Square (Block Inc.)
03.2022 - 09.2024
Senior Product Manager
ADP
05.2019 - 03.2022
Product Manager
Trulioo
05.2017 - 05.2019
Software Engineer
Maximizer Software
09.2014 - 05.2017
Bachelor's of Applied Sciences - Computer Engineering
University of British Columbia