Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shivnal K Raj

Spanaway,Washington

Summary

Encouraging manager and analytical problem-solver with talents for team building, leading, and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring, and morale-building abilities to enhance employee engagement and boost and enhance organizational performance.

Overview

4
4
years of professional experience

Work History

Area Manager of Operations

Amazon
06.2024 - Current
  • Led Ship Dock department with Staffing to OP and managing Headcount to hit Cost by 15% to 20% on average and successfully led 2 other Outbound
    departments such as Pick and Pack in the absence of the AM's
  • Supported equity and accessibility goals and Executed Ship Dock Quality Metrics DEA (Delivery Estimate Accuracy) and focused on Rolling Freights and Missorts and decreased Rolling Freights by 10% and Missorts by 7% per month
  • Successfully done 10+ T3 interviews and over 5 Resume Classes with updating over 20+ resumes including both of my Ship Dock teams, and mentoring 2 PA's and 4 AA's


Church Volunteer

Spanaway Christian Center
03.2024 - 06.2024
  • Volunteered at church-sponsored outreach events, providing polite, friendly representation.


Accounts Receivable and Billing Specialist

MultiCare Tacoma General Hospital
02.2023 - 02.2024
  • Reviewed accounts on monthly basis to assess aging and pursue collection of funds to verify payments and resolve variances.
  • Verified accuracy of accounts payable payments, resulting in 15% reduction in payment errors and check reissues.
  • Monitored outstanding invoices and performed collections duties.

HUMAN RESOURCES COORDINATOR

Quality Foods Center
01.2021 - 01.2023
  • Leveraged employee referrals, direct sourcing, Internet applications, and recruitment agencies to source candidates for positions and Analyzed recruiting metrics to share reports and recommendations with stakeholders
  • Developed and maintain relationships strong working relationships with executives, HR team, hiring events associations, schools and hiring managers to foster partnerships that produced consistent results.
  • Lead and support recruitment efforts through various interviews strategies , and presented qualified candidates to hiring managers and solicited feedback to refine recruiting strategy.


Education

Master of Science - Business Management And Leadership

Western Governors University
04-2024

Bachelor of Science - Business Administration And Management

Western Governors University
12-2023

MBA Certification - Business Communication

Stanford University
06-2022

MBA Certification - Business Administration And Management

Harvard University
04-2021

Skills

  • Applicant tracking systems
  • Collective bargaining agreements
  • Collaborative teamwork
  • Building partnerships
  • Background checks
  • Recruitment planning
  • Compensation analysis
  • Talent management
  • Business forecasting
  • Cross-functional coordination
  • Operational efficiency
  • Warehouse management

Timeline

Area Manager of Operations

Amazon
06.2024 - Current

Church Volunteer

Spanaway Christian Center
03.2024 - 06.2024

Accounts Receivable and Billing Specialist

MultiCare Tacoma General Hospital
02.2023 - 02.2024

HUMAN RESOURCES COORDINATOR

Quality Foods Center
01.2021 - 01.2023

Bachelor of Science - Business Administration And Management

Western Governors University

MBA Certification - Business Communication

Stanford University

MBA Certification - Business Administration And Management

Harvard University

Master of Science - Business Management And Leadership

Western Governors University

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