Shivone Jackson
Summary
Business development and sales management leader overseeing territory strategy, sales forecasting, and team development. Coaches sales consultants, improves underperforming performance, and elevates productivity using sales reports and financial data. Drives profitability and strengthens market share through data-informed execution.
Overview
9
9
years of professional experience
Work History
Manager of Business Development and Sales
Southern Glazer's Wine & Spirits
01.2020 - Current
- Built territory sales plans aligned with goals, objectives, and customer segments.
- Trained sales staff on compliance, merchandising, and brand standards.
- Resolved service issues with warehouses, suppliers, and customers.
- Prepared sales reports and forecasted demand for area planning.
- Promoted positive customer service experiences by resolving conflicts promptly.
- Inspected store facilities regularly for compliance with safety regulations and standards.
- Developed strategies to increase sales, market share, and customer satisfaction.
- Built strong vendor relationships to secure competitive pricing and best-quality products.
- Led and managed team of sales consultants.
- Coached sales consultants on pre-plans and visit strategies to maximize territory opportunities.
- Reviewed team performance against developmental goals to identify improvement areas.
- Supported sales consultants in building lasting relationships through consistency and reliability.
- Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability.
- Analyzed financial data such as sales reports, budgets and payroll records to identify areas of improvement.
- Revitalized underperforming teams and transformed profitability and productivity through targeted training.
Sales Consultant
Southern Glazer's Wine & Spirits
01.2018 - 01.2020
- Built strong customer relationships through trust and consistent support.
- Improved account visits with advance planning, clear agendas, service focus, and identification of selling opportunities.
- Drove more sales success through consultative solutions matched to customer needs.
- Matched selling approach to customer buying styles and specific business needs.
- Resolved customer issues and created additional support opportunities tailored to customer needs.
- Aligned SGW and supplier goals with management priorities to support collaboration.
- Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
Education
B.S. - Business Marketing
University of Phoenix
01-2017
Skills
- Strategic territory management
- Sales performance analysis
- Financial planning
- Route optimization
- Team leadership
- Staff training
- Negotiation skills
- Customer relationship management
- Communication strategies
- Problem resolution
- Conflict management
- Financial planning
Personal Information
Title: Sales Manager
Timeline
Manager of Business Development and Sales
Southern Glazer's Wine & Spirits
01.2020 - Current
Sales Consultant
Southern Glazer's Wine & Spirits
01.2018 - 01.2020
B.S. - Business Marketing
University of Phoenix