SHIZA JAWAD
Houck,TX
Summary
Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.
Overview
5
5
years of professional experience
Work History
Assistant /Community Manager
The Morgan Group
02.2022 - 07.2023
- Prepare monthly financials including monthly variance reports, executive summaries, leasing summaries, quarterly marketing plans, CAPEX reporting, and weekly reporting to owners
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Prepare and submit annual budget data to the Regional Property Manager
- Manage accounts payable processing in a timely manner
- Ensure the proper legal notices are given and deadlines are met concerning late notices/fees, eviction, and court hearing
- Improve NOI through rent growth and expense management
- Monitored lease and renewal rental rates with leadership recommendations for change implementation
- Approve, review and/or reject applications, leases, renewals, and move-in documents daily
- Meet daily with the lead maintenance to discuss timely completion of service requests and ready units.
Assistant / Community Manager
RPM Living
12.2018 - 10.2022
- Managed all forms of daily online and offline marketing, including social media posting through Facebook, Instagram, and YouTube. Daily postings of current pricing and specials through Google my business, CRM platform, HAR, and the property website. Development of outreach campaigns for maximized promotion of property.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Mentored team members to enhance professional development and accountability in workplace.
- Approve, review and/or reject applications, leases, renewals, and move-in documents daily.
- Meet daily with the lead maintenance to discuss timely completion of service requests and ready units.
- Created new forms of resident retention.
- Scan in all money through doc scan.
- Complete all eviction notices.
- Perform all write-offs to collections.
- Maintaining delinquency under $100 by the 4th of the month.
- Responsible for entering all lease renewals and new move-ins and performing file audits.
- Assist and implement company policies during due diligence and takeovers.
Community Manager
Sheng-Raamco
09.2021 - 02.2022
- Manage accounts payable processing in a timely manner.
- Prepare and submit annual budget data to the Regional Property Manager.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Met with residents to gather information and develop effective solutions.
- Received and processed resident payments, and updated system accounts with latest information.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Inspected buildings, vacant units, and common areas regularly to identify repairs needing immediate attention.
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Increased office organization by creating filing systems and managing confidential information carefully.
- Evaluated property conditions and recommended improvements.
- Maintained knowledge on lease and renewal rates to advocate for appropriate changes.
- Produced reports about community activities to keep owners, directors and property managers informed.
- Streamlined operations by communicating efficiently with clients, keeping meticulous records, budget management, and internal collaboration.
- Created policies and procedures for successful community management.
- Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
- Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs.
Education
Associate of Science -
Lonestar Collage
Tomball, TX06.2011
Skills
- Financial budgeting and reporting
- Income and expense management
- Rent growth
- Leadership and team training skills
- Avid
- OneSite
- LRO
- Tenant and Owner Liaising
- Yardi
- Yieldstar
- Real Page Budgeting
- Payroll programs
- Rent Growth
Timeline
Assistant /Community Manager
The Morgan Group
02.2022 - 07.2023
Community Manager
Sheng-Raamco
09.2021 - 02.2022
Assistant / Community Manager
RPM Living
12.2018 - 10.2022
Associate of Science -
Lonestar Collage
Similar Profiles
Anda PetersAnda Peters
Property Manager at The Morgan GroupProperty Manager at The Morgan Group
Enoch OlugotunEnoch Olugotun
Commercial Real Estate at The Morgan GroupCommercial Real Estate at The Morgan Group
Manar RizkManar Rizk
Assistant Community Manager at The Morgan GroupAssistant Community Manager at The Morgan Group