Shjontayle Payne
Renton,WA
Summary
Productive Barista accustomed delivers excellent customer service while making and serving coffee and specialty beverages. Consistently follows recipe standards, maintain clean workspaces. Familiar with sanitation regulations Reliable and quickly masters new concepts and skills. Passionate about helping customers and creating satisfying experiences. Strong history of providing top-notch service and support. Exceptional communication skills with proven track record of building client rapport.
Overview
11
11
years of professional experience
Work History
Barista
Kona Kai Coffee
Kent, WA
06.2021 - 09.2024
- Greeted customers and took orders for coffee drinks, food items, and other beverages.
- Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
- Operated cash registers to process customer payments.
- Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
- Ground beans for espresso shots according to individual customer specifications.
- Labeled containers of milk for use in coffee drinks according to expiration dates.
Lead Merchandiser
Grocery Outlet Bargain Market
DesMoines, WA
04.2018 - 10.2020
- Developed and maintained relationships with key personnel in the retail stores.
- Maintained accurate records of inventory levels and stock movements.
- Ensured all merchandise was correctly labeled, priced and displayed according to company standards.
- Monitored customer feedback on product assortment and made recommendations for improvement.
- Managed the merchandising team to ensure timely completion of tasks.
Team Leader
McDonald's
Federal Way, WA
07.2013 - 02.2014
- Provided coaching and feedback on employee performance, encouraging professional development.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Coordinated team activities and delegated tasks to ensure efficient completion of projects.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Some College (No Degree) -
Grand Canyon University
Phoenix, AZSkills
- POS Systems
- Opening and closing duties
- Table Bussing
- Coffee expertise
- Ordering Procedures
- Food Preparation
Timeline
Barista
Kona Kai Coffee
06.2021 - 09.2024
Lead Merchandiser
Grocery Outlet Bargain Market
04.2018 - 10.2020
Team Leader
McDonald's
07.2013 - 02.2014
Some College (No Degree) -
Grand Canyon University
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