Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills.
Overview
5
5
years of professional experience
Work History
Paratransit Bus Operator
MARTA
09.2022 - Current
Transported customers to and from [Location].
Operated with safety and skill to avoid accidents and delays.
Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Assistant Store Manager
Dollar General Store
07.2019 - 07.2022
Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.