Shmya Still
Smyrna,GA
Summary
Effective at planning efficient shuttle routes to maximize productivity, minimize fuel costs and maintain high customer satisfaction. Good relationship-building, conflict resolution and communication skills.
Overview
5
5
years of professional experience
Work History
Paratransit Bus Operator
MARTA
09.2022 - Current
- Transported customers to and from [Location].
- Operated with safety and skill to avoid accidents and delays.
- Secured loads with proper strapping and bracing techniques to prevent damage to valuable assets across long-haul transports.
- Greeted customers with friendliness and professionalism, engaging in conversation to build rapport.
Assistant Store Manager
Dollar General Store
07.2019 - 07.2022
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
Education
High School Diploma -
North Clayton High School
Atlanta, GA06.2017
Skills
- Data entry proficiency
- Quality control understanding
- Safe Driving Practices
- Environmental awareness
- Inclement weather driving
- Passenger transportation
Timeline
Paratransit Bus Operator
MARTA
09.2022 - Current
Assistant Store Manager
Dollar General Store
07.2019 - 07.2022
High School Diploma -
North Clayton High School
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