Shnean Swain

· Delivers controlled substances and other medications to nursing units' automated medication dispensing cabinets (ADC)

· Prepares medications and subsequently loads and unloads medication into ADC with appropriate bar code scanning.

· Supports the drug inventory process including rotation and restocking of drug dispensing areas with drugs and supplies needed to process patient medication orders.

· Answers phones according to established phone etiquette and directs calls to the proper personnel.

· Fills controlled substance orders and reconciles all discrepancies daily.

· Operates the unit dose packaging machine in an accurate and efficient manner.

· Assist licensed pharmacists to formulate, label and dispense medications and other health care products.

• Analyzed medical policies for clients highlighting low, medium, and high savings
• Identified medical policies that needed to be modified to optimize client savings
• Audited medical policy reports to increase quality of client presentations
• Improved team efficiency through the creation of various reports
• Conducted monthly meetings to drive operational excellence by proactively identifying discrepancies within projects
• Effectively communicated across teams to ensure high quality presentations.

• Detailed data entry, which consist of enrolling 340B Patients
• Recognize and initiated MTM patients and bubble package patients for better medication adherence
• Trained and acclimated new employees for intake specialist job and other departments understand intake specialist role for their presentation of the company
• I have also participated and initiated volunteering and disease awareness programs to the company, being our goal is to help patients with chronic illness.

• Trained both pharmacist and pharmacy technician in; billing third party insurance, billing DME, and federal guide lines for all pharmacy regulations
• Meet and maintained responsibilities for quarterly inventory goals, prescription accuracy (24 hour check), and patient's refills and drug changes.