Shnitta Davis-Jones

• Managed all aspects of daily business operations, including cash handling, budgeting, staffing, scheduling, inventory control, customer service, and sales.
• Provided excellent service and attention to customers when face-to-face or through phone conversations.
• Performed opening and closing procedures including counting cash drawers and preparing deposits.
• Processed efficient and accurate cash, check, debit and credit card payments using Point-of-Sale system.
• Handled money according to company policy.
• Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
• Performed daily deposits in accordance with bank policies and procedures.
• Coordinated staff schedules and assigned roles to enhance operational efficiency.
• Recruited, interviewed, and hired qualified candidates for open positions.

• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Performed weekly and daily audits of cash registers to detect discrepancies in transactions.
• Delegated assignments based on team strengths to optimize floor coverage and service levels.
• Managed day-to-day activities such as scheduling shifts, assigning tasks, and evaluating progress.
• Recruited new staff members through job postings, interviews, and references checks.
• Maintained inventory levels by ordering supplies and tracking sales.
• Maintained cleanliness standards throughout the store by delegating duties among staff members.

• Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
• Performed weekly inventories of food items stored in refrigerators or freezers. Practiced daily rotation of products is FIFO
• Ensured compliance with health and safety regulations.
• Monitored sanitation practices to ensure that all employees adhere to health department regulations.
• Created weekly schedules for kitchen staff members based on anticipated business volume.
• Trained employees on cooking techniques, safety standards and performance strategies.

• Performed administrative tasks such as filing paperwork, preparing documents.
• Managed store cash intake with high accuracy and prepared daily bank deposits.
• Controlled business inventory to keep numbers beneath targets through expert oversight and usage monitoring.
• Managed daily operations of the store, ensuring efficiency and compliance with company standards, including scheduling and supervising staff.
• Handled customer complaints and inquiries, ensuring high levels of satisfaction.
• Monitored inventory levels and placed new orders for merchandise to keep supply well-stocked.
• Disciplined and maintained staff to deliver hospitable, professional service reflecting Brand initiatives.

• Promoted products through detailed feature explanations and usage guidance.
• Processed returns, exchanges, and refunds per company policies.
• Answered inquiries regarding store and merchandise, directing customers to desired items.
• Upsold additional products based on customer interests and needs.
• Executed transactions using point-of-sale system efficiently.
• Managed cash register operations, including opening, closing, and balancing drawers.
• Assisted customers with product selection, sizing, and styling advice.
• Received shipments and organized retail displays upon delivery.

Monitored daily operations to ensure adherence to established policies and procedures.

• Oversaw food preparation and presentation, maintaining high quality standards.
• Reconciled daily transactions and balanced cash registers for accurate earnings deposits.
• Directed activities to enhance customer service and foster employee development.
• Controlled food, beverage, and labor costs using effective portion control techniques.
• Coached team members on food safety, sanitation, and customer service best practices.
• Conducted monthly inventories of supplies, including food and beverage items.
• Engaged customers through effective interpersonal skills to enhance dining experience.