Shodan Averiett
Data Entry Clerk
Decatur,GA
Summary
Motivated professional offering proficiency in data entry combined with strong mathematical and analytical thinking skills. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning.
Overview
1
1
Certification
8
8
years of professional experience
Work History
Sales Consultant
AT&T Inc.
Marietta, Georgia
09.2020 - 11.2020
- Conferred with existing and potential customers to assess requirements and propose optimal solutions.
- Contacted customers to follow up on purchases and suggest additional purchase options.
- Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Achieved top performance by strategically adapting to rapidly changing, competitive environment.
Associate Manager
Regal Entertainment
Atlanta, Georgia
10.2017 - 09.2019
- Conducted property showings to highlight features, answer questions and redirect concerns to close contracts.
- Scanned documents and saved in database to keep records of essential organizational information.
- Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
- Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.
- Managed administrative logistics of events planning, including contract signing, fee collection, event booking and event promotions.
Security Supervisor
U.S. Security Associates Inc.
Atlanta, Georgia
05.2012 - 03.2017
- Drafted security operating procedures and training materials for human resources department.
- Analyzed and investigated all incidents alongside functional management and security officers.
- Oversaw team of up to seven security officers and managed administrative duties, including scheduling and performance evaluations.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
Front Desk Receptionist
Campbell Stone Senior Living Apartments
Atlanta, Georgia
02.2016 - 02.2017
- Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
- Maintained current and accurate medical records for over 350 residents
- Composed internal memos and external correspondence for senior management and reviewed all documentation to eliminate errors.
- Identified and recommended changes to existing processes to improve accuracy, efficiency and quality service.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Education
Bachelor of Science - Computer Science And Programming
Colorado Technical University
Colorado Springs, CO 10.2020 - Current
Skills
Product and service knowledge
Proficiency in Python, SQL, Rstudio
Customer Service
Office administration
48 WPM typing speed
Medical terminology
Administrative support
Certification
Basics in Data Science: R
Storyboarding
Creating graphic representation of a film project that I'm working on.
Timeline
Bachelor of Science - Computer Science And Programming
Colorado Technical University
10.2020 - Current
Sales Consultant
AT&T Inc.
09.2020 - 11.2020
Associate Manager
Regal Entertainment
10.2017 - 09.2019
Front Desk Receptionist
Campbell Stone Senior Living Apartments
02.2016 - 02.2017
Security Supervisor
U.S. Security Associates Inc.
05.2012 - 03.2017