Shokhrukh Radzhapov
Orlando,FL
Summary
Proven professional with extensive experience as an Air Traffic Controller at North Siberia Air Navigation, adept in critical thinking and effective communication. Demonstrated ability to enhance safety and optimize airspace utilization, showcasing adaptability and problem-solving abilities. Excelled in client management and teamwork, ensuring compliance and high standards of professionalism.
Overview
16
16
years of professional experience
Work History
Uz Aeronavigation
Air Traffic Controller
11.2008 - 03.2010
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
- Developed and maintained courteous and effective working relationships.
Uz Aeronavigation
Air Traffic Controller
03.2010 - 03.2014
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Strengthened communication skills through regular interactions with others.
Top Talent Stuffing
Customer Service Ambassador
05.2024 - Current
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Took ownership of customer issues and followed problems through to resolution.
- Followed through with client requests to resolve problems.
- Researched and corrected customer concerns to promote company loyalty.
- Exhibited high energy and professionalism when dealing with clients and staff.
North Siberia Air Navigation
Air Traffic Controller
02.2015 - 01.2024
- Managed complex situations under pressure, demonstrating exceptional decision-making abilities for the safe management of aircraft.
- Controlled arrivals and departures and transitioned aircraft across airfield and flight line.
- Maintained clear communication with pilots, ground crews, and other controllers to ensure smooth coordination of aircraft movements.
- Provided accurate weather updates to pilots, enabling informed decisions regarding flight paths and potential hazards.
- Provided pilots with instructions for safe landings and takeoffs at airport averaging 144 flights per day.
- Enhanced safety by effectively managing air traffic in high-density airspace.
- Ensured compliance with national and international regulations through diligent monitoring of air traffic operations.
- Optimized airport capacity and minimized congestion through strategic runway utilization planning.
- Improved airspace utilization by designing innovative flight path solutions that reduced congestion around busy airports.
- Oversaw 28 emergency flight operations per government regulations for aircraft experiencing bad weather and equipment failure
- Identified, analyzed, resolved and reported hazards and procedural issues affecting or potentially affecting safe and timely outcomes.
- Notified airport response personnel to be ready when emergency situations presented.
- Maintained up-to-date knowledge on evolving aviation regulations and guidelines, ensuring full compliance in all air traffic control operations.
- Worked closely with other air traffic controllers to establish safe and productive flow of traffic.
- Observed surroundings, alerting pilots to potential hazards and advising on altitude, speed and navigation.
- Tracked aircraft movements in airspace to communicate and provide instructions to pilots.
- Directed aircraft during takeoff, en-route, and landing, providing clear and precise guidance to pilots.
- Used radar and radio communications to accurately identify and monitor air traffic.
- Monitored aircraft departure and arrival times to determine accuracy and report delays.
Education
Bachelor Of Air Traffic Controller - Air Traffic Control
Tashkent State Aviation Institute
Uzbekistan, Tashkent. 07.2007
Skills
- Strong negotiation skills
- Client management
- Contract drafting
- Portfolio assessment
- Employee Relations
- Customer Service
- Problem-Solving
- Teamwork and Collaboration
- Problem-solving abilities
- Reliability
- Excellent Communication
- Critical Thinking
- Organizational Skills
- Team Collaboration
Languages
Uzbek
Native or Bilingual
Russian
Native or Bilingual
Turkish
Limited Working
Tatar
Limited Working
Spanish
Elementary
English
Full Professional
Ukrainian
Limited Working
Timeline
Top Talent Stuffing
Customer Service Ambassador
05.2024 - Current
North Siberia Air Navigation
Air Traffic Controller
02.2015 - 01.2024
Uz Aeronavigation
Air Traffic Controller
03.2010 - 03.2014
Uz Aeronavigation
Air Traffic Controller
11.2008 - 03.2010
Bachelor Of Air Traffic Controller - Air Traffic Control
Tashkent State Aviation Institute
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