Sholin Montgomery
Girard,PA
Summary
Healthcare professional with comprehensive background in nursing home administration, focusing on quality care and operational efficiency. Known for fostering collaborative environments and achieving significant improvements in patient satisfaction and staff productivity. Reliable and adaptable to evolving healthcare needs, with skills in regulatory compliance and team leadership.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Nursing Home Administrator
LakePointe Rehabilitation and Nursing Center
Conneaut, OH
12.2025 - Current
- Directed operational compliance with state and federal regulations, ensuring high-quality care and safety standards.
- Implemented strategic initiatives to enhance resident satisfaction and improve overall facility ratings.
- Developed and enforced policies that optimized staff performance and streamlined workflow efficiencies.
- Mentored administrative staff, fostering a collaborative environment focused on resident-centered care.
- Evaluated facility operations, identifying areas for improvement and driving actionable change to enhance service delivery.
- Collaborated with interdisciplinary teams to optimize resident care outcomes and promote a holistic approach to healthcare.
Center Manager
Buckeye PACE One Senior Care
Ashtabula, OH
03.2025 - 12.2025
- Led operational strategies to enhance service delivery and improve client satisfaction.
- Developed and implemented training programs for staff to ensure compliance with care standards.
- Managed budget allocations, optimizing resource utilization across center operations.
- Fostered partnerships with local healthcare providers to streamline referral processes.
- Oversaw daily operations, ensuring adherence to regulatory requirements and best practices.
- Mentored team leaders, promoting professional growth and leadership development within the center.
- Oversaw the recruitment, hiring, and onboarding processes to ensure a skilled workforce capable of meeting center objectives.
- Coordinated community outreach initiatives, enhancing visibility and engagement with target demographics.
Nursing Home Administrator
HCF – Fairview Manor
Fairview, PA
09.2022 - 02.2025
- Maintained census of 90% or higher in 121 bed facility
- Carried a skilled Medicare/ Managed Care case load of 20+
- Achieved #1 in the entire company for overall annual census in 2024
- Mentored 2 AIT candidates to successfully achieve PA NHA License
- Exceeded annual revenue in excess of $500,000
- Submitted nominee who was selected as 1 of 13 total PHCA Rising Star award
Nursing Home Administrator
Guardian Eldercare – Western Reserve
Erie, PA
06.2020 - 09.2022
- Implemented systems to improve annual survey results from 24 citations to 2 of a 133 bed facility
- Opened a 33 bed COVID-19 unit and admitted 20+ residents from external facilities in 1 day
- Covered gaps in multiple department management positions through pandemic
- Reviewed monthly revenues and expenses for efficiency and any opportunities for improvement
- Supported sister facilities with training of newly hired administrators
- Recruited new hires to support census growth
Nursing Home Administrator
LECOM - Senior Living Center
Erie, PA
02.2016 - 05.2020
- Successfully transitioned facility operations and labor force to new corporate ownership
- Partnered with Allegheny Health Network to becoming the single SNF in area with 3 Center of Excellence Pathways in Heart, Stroke and Orthopedic care
- Maintained 94% occupancy of a 144 bed facility with annual combined admissions and discharges in excess of 1300
- Engaged leadership team and hands on care staff to improve CMI from 1.10 to 1.21
- Initiated QI and auditing systems leading to deficiency free survey and CMS 5 star rating
- Developed systems and assisted with policy construction of an 18 bed COVID-19 ready unit
- Increased revenues and decreased expenses to improve annual financial performance by 2 million
Nursing Home Administrator
Healthbridge Management – Presque Isle
Erie, PA
10.2013 - 02.2016
- Managed operations of a clinically complex 141 bed facility with 30 vent beds
- Supported the requirements of the only post-acute ventilator unit in the area
- Lead management team to reduce overtime by 8%
- Increased ADC by 20 through networking with area healthcare professionals, physicians and local business owners
- Facilitated QA plans leading to the reduction of DOH complaints and historic poor survey performance
- Engaged staff in culture change to improve: morale, satisfaction, care, services, and census
- Maintained a CMI of 1.14-1.17
Executive Director
Golden Living Centers – Walnut Creek/Western Reserve
Erie, PA
01.2011 - 07.2013
- Managed operations of a fast paced 115 bed post-acute skilled nursing & rehabilitation center
- Supervised all HR responsibilities: payroll, benefits, workers comp, OSHA compliance
- Reviewed P&L reports to reduce expenses and increase revenue
- Responsible for an annual budget exceeding 11 million dollars
- Prepared Executive Summaries and Business Proposals for corporate officers
- Hired, mentored and trained 15 department managers to lead an entire team of 170
- Created and implemented programs to improve employee and customer satisfaction
- Increased overall business profit 3% year over year
Executive Director
American Senior Communities - Westview
Bedford, IN
05.2009 - 06.2010
- Managed operations of a rural 95 bed comprehensive care nursing facility
- Achieved #1 facility in customer satisfaction within the entire company
- Coordinated construction of 1 million dollar capital improvement project
- Reviewed and approved all facility purchases resulting in decreased expenditures
- Educated staff resulting in an increase in CMI, ADL index and ALOS
- Increased Medicaid reimbursement rates through CMI growth
- Participated in creating operational and capital budgets
Operational Director
Assisted Living Concepts – Bliss House
Bedford, IN
04.2007 - 05.2009
- Managed operations of 50 bed assisted living facility
- Promoted AL services to referral source/medical professionals
- Hired, scheduled and in-serviced associates
- Discussed operational data with regional and corporate teams
- Prepared monthly invoices and initiated collections on outstanding AR
- Coordinated with contractors/architects on facility addition of 16 - 1 and 2 bed apartments
Alzheimer’s Care Director
Golden Living Center Bloomington
Bloomington, IN
07.2007 - 04.2009
- Managed operations of 2 Alzheimer’s Care Units, totaling 50 beds
- Communicated with Medicaid, Medicare and Insurance regarding resident accounts
- Developed policy and procedure manuals to reflect state and federal regulations
- Conducted public presentations for local organizations and area professionals
- Supervised, counseled and supported team associates
- Developed and monitored plan of correction
- Organized community events, volunteers and fundraisers
- Implemented marketing strategies to promote business growth and community education
- Facilitated community/family support groups with Alzheimer’s Association
Education
Bachelor of Science - Health Service Administration
State University of New York, College at Fredonia
Fredonia, NY01-1999
Bachelor of Arts - Sociology
State University of New York, College at Fredonia
Fredonia, NY01-1999
Certification
- Pennsylvania Nursing Home Administrator #NH007174 12/19/06
- Indiana Health Facility Administrator #14004803A 9/23/2011
- Ohio Nursing Home Administrator #8006 3/17/2025
Timeline
Nursing Home Administrator
LakePointe Rehabilitation and Nursing Center
12.2025 - Current
Center Manager
Buckeye PACE One Senior Care
03.2025 - 12.2025
Nursing Home Administrator
HCF – Fairview Manor
09.2022 - 02.2025
Nursing Home Administrator
Guardian Eldercare – Western Reserve
06.2020 - 09.2022
Nursing Home Administrator
LECOM - Senior Living Center
02.2016 - 05.2020
Nursing Home Administrator
Healthbridge Management – Presque Isle
10.2013 - 02.2016
Executive Director
Golden Living Centers – Walnut Creek/Western Reserve
01.2011 - 07.2013
Executive Director
American Senior Communities - Westview
05.2009 - 06.2010
Alzheimer’s Care Director
Golden Living Center Bloomington
07.2007 - 04.2009
Operational Director
Assisted Living Concepts – Bliss House
04.2007 - 05.2009
Bachelor of Arts - Sociology
State University of New York, College at Fredonia
Bachelor of Science - Health Service Administration
State University of New York, College at Fredonia