Shonda Carico

Job family> Business Operations, Management, and Individual Contributor. Check out customers, answer the phone when customer calls with questions. I make calls to customer to let them their gun is no longer delayed. call and make order for what warms we are needing. Help customer find items they are looking for in my department and in other departments. We do guns sales; gun information is put on the form and then check to make sure the customer answers the form correctly and print out the form to put the file record. We do fishing and hunting license. We go in to the DNR website and fell out the customers information for which every license they are wanting or setup new account if needed. We use a TC70 to scan the backroom inventory, and the gun room, we pull out whatever needs to go to the floor, and scan in inventory that is over stoke. there are weekly gun audits on the gun sales and look up tires for customer. Resolved customer complaints. Maintained a clean and checkout area. Maintained customer satisfaction with quick and professional handling of product returns. Set up current sales displays. Including demonstrating features, answering questions, and redirecting objections to highlight positive aspects. Checked identification for proof-of-age for alcohol and tobacco sales.

• Resolved customer complaints and maintained clean and tidy checkout area.
• Maintained customer satisfaction with quick and professional handling of product returns.
• Set up current sales displays whenever they come
• Operated cash register to record all transactions accurately and efficiently.
• Provided expertise on products, including demonstrating features, answering questions, and redirecting objections to highlight positive aspects.
• Checked identification for proof-of-age for alcohol and tobacco sales.

• Calibrated, tested, and adjusted machine settings or controls in preparation for production operations.
• Manually set up machinery and equipment, including lathes and grinders.
• Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
• Put and pull off beams from wrapper
• Splice/ burn in beam on tufting machine
• Help blow yarn through, and tread up broke end when setting up new order or creel change.
• Did monthly inventory on yarn, used R400 to scanner new bundles of yarn and lap cases.
• Experience in heat set, and in twisting.