Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
Shondae Baldwin

Shondae Baldwin

Houston,TX

Summary

  • Dedicated Dental Assistant with experience at American Smiles, skilled in medical billing procedures and HIPAA compliance. Proven ability to enhance patient care by effectively preparing for procedures and managing patient data. Strong communicator with a focus on patient education and safety, ensuring a clean and efficient dental environment.
  • Knowledgeable medical office professional talented at correcting and resubmitting claims, preparing patient charts and reviewing health records to identify proper diagnosis codes for billing. Offers background in reviewing, analyzing and managing medical record information to obtain prior authorizations from insurance companies and ensure payment.

Overview

4
4
years of professional experience
2
2
Certification

Work History

Dental Assistant

American Smiles
09.2021 - 06.2023
  • Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
  • Prepared and arranged instruments, medications, and required materials for dental procedures.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Sterilized rooms and prepped equipment and instruments for numerous procedures daily.
  • Assisted dentists, hygienists, and other personnel by handing appropriate tools and supplies needed for procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Prepared patient x-rays and images for dentist review.
  • Entered patient data into computer system, adhering to strict privacy laws and maintaining high level of accuracy.

Lead RDA

Radford Dental
06.2023 - 02.2024
  • Proven ability to develop and implement creative solutions to complex problems.
  • Learned and adapted quickly to new technology and software applications.
  • Completed paperwork, recognizing discrepancies and promptly addressing for resolution.
  • Worked effectively in fast-paced environments.
  • Organized and detail-oriented with a strong work ethic.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Demonstrated leadership skills in managing projects from concept to completion.

Education

Associate of Science - Health Care Administration

The College of Health Care Professions
TX
03-2026

No Degree - Medical Billing And Coding

Houston Community College
Houston, TX
06-2024

No Degree - Dental Assisting

The College of Health Care Professions
TX
05-2020

Skills

  • Claim submission
  • Disability claims process
  • Insurance verification
  • Medical billing procedures
  • Appeals processing
  • HIPAA compliance
  • Revenue cycle management
  • CPT coding
  • Anatomy and physiology
  • Qualified pain management coder
  • Payment posting
  • Patient account management
  • Data entry and management

Certification

  • RDA - Registered Dental Assistant
  • CPC - Certified Professional Coder

Timeline

Lead RDA

Radford Dental
06.2023 - 02.2024

Dental Assistant

American Smiles
09.2021 - 06.2023

Associate of Science - Health Care Administration

The College of Health Care Professions

No Degree - Medical Billing And Coding

Houston Community College

No Degree - Dental Assisting

The College of Health Care Professions

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