Shondell Dooker
Silver Spring
Overview
11
11
years of professional experience
1
1
Certification
Work History
Director of Social Services
Regency Care / Vierra Of Silver Spring Skilled Nursing and Rehabilitation
Silver Spring, MD
06.2025 - Current
- Leading development, evaluation, and implementation of program integrity policies and initiatives supporting CMS programs and providers.
- Reviewing financial program payments, investigate fraud waste and abuse allegations, and conduct program integrity reviews to identify vulnerabilities.
- Overseeing administrative studies and projects to monitor and address program vulnerabilities and recommend solutions ands corrective actions.
- Analyzing and update operating policies and procedures for program integrity , applying statutes regulations and guidance to propose improvements.
- Coordinate cross-functional efforts to develop best practices or program integrity guidance.
Human Resources Analyst, Social Worker, Discharged Planner
Autumn Lake Healthcare, Promedica, ManorCare at Silver Spring Skilled Nursing & Rehabilitation Center
01.2021 - Current
- Delivered target crisis counseling to diverse patients' groups, enhancing mental health support
- Streamlined referral process for psychotherapy sessions, ensuring timely patient support
- Empowered patients and families by educating them on their rights and healthcare options, fostering decision-making
- Collaborated with healthcare teams and families to develop personalized discharged Plans, optimizing post care outcomes
- Designed comprehensive case management plans tailored to individual's needs, Improving care coordination and resource allocation
Human Resources Analyst Social Worker Director, Discharged Planner
Sava Bethesda Health & Rehabilitation Center
Bethesda, MD
01.2017 - 01.2021
- Worked with cross-functional teams to achieve goals.
- Maintained accurate records of client progress notes, assessments, referrals and evaluations by state regulations.
Human Resources Analyst/ Crisis Case Manager
Catholic Charities of the Archdiocese of Washington DC
01.2015 - 01.2017
- Manage referrals for Mental Health Services, Counseling, HIV/AIDS, Alcohol, and Substance Abuse in the community.
- Recommends the Ryan White and Aunt Alberta program that provides housing, financial assistance, medical care, food, and transportation for clients.
Education
Professional Counseling Education Program -
Catholic Charities Institute
Washington, D C01-2018
Master's of Science - Human Services and Multidisciplinary
Capella University
Minneapolis, MN01-2013
Master's of Science - Social Services and Behavior
Capella University
Minneapolis, MN01-2008
Affiliations
- SAMHSA: Substance Abuse and Mental Health Services Administration
- NAADAC: National Association for Alcoholism and Drug Abuse Counsellors
- NASW: National Association of Social Work
Certification
Engage with Older Adults : Understanding Substance Use and Medications Misuse:
Certification : May 29 , 2019
Professional Counseling Education Program: Drug and Addiction, Mental Health & Crisis System : Certification : March 29 , 2018
Timeline
Director of Social Services
Regency Care / Vierra Of Silver Spring Skilled Nursing and Rehabilitation
06.2025 - Current
Human Resources Analyst, Social Worker, Discharged Planner
Autumn Lake Healthcare, Promedica, ManorCare at Silver Spring Skilled Nursing & Rehabilitation Center
01.2021 - Current
Human Resources Analyst Social Worker Director, Discharged Planner
Sava Bethesda Health & Rehabilitation Center
01.2017 - 01.2021
Human Resources Analyst/ Crisis Case Manager
Catholic Charities of the Archdiocese of Washington DC
01.2015 - 01.2017
Master's of Science - Human Services and Multidisciplinary
Capella University
Master's of Science - Social Services and Behavior
Capella University
Professional Counseling Education Program -
Catholic Charities Institute
County of citizenship
USA
Federal experience
Yes
Clearance
Secret
Contactcurrentemployer
Yes
References
- Margot Alert, 240.508.5646, 10 Years Professional
- Addidas Richardson, 301.404.3651, 15 years Professional
- Belaynesh Bedada, 301.500.4659, 9 years Professional
Skillssummary
Crisis Intervention, Discharged Planning, Patient Advocacy, Case Management, Team Leadership, Experience Human Resources Analyst, Social Worker and Discharged Planner with a strong background in healthcare settings, specializing in crisis counseling, discharge planning, and patient education. Skilled in developing effective care plans, managing healthcare resources efficiently providing compassionate support to patients and their families. Adept in conducting research, workforce planning, and training development to improve patient outcomes and staff capabilities.
Personal Information
Available: 01/01/25